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IT Operations Team Lead
GMP TECHNOLOGIES (S) PTE LTDSingapore30+ days ago
Job descriptionAt least 5 years of experience in team leadership, budget management, scheduling, and resource allocation. Must be ITIL V3 or V4 certified. Knowledge of on-premises, cloud, network, and server environments for operational cost estimation is essential. A bachelor's degree in any field is required. Proven ability and willingness to adapt to new technologies. Capable of working independently in a fast-paced environment. Familiarity with cloud service-related software, hardware, and products is an advantage. Experience with projects involving software-defined data centers or cloud service infrastructure is beneficial. Flexibility to travel for project assignments when required.
Responsibilities :
- Oversee team budgets during closing periods, yearly budgeting, and forecasting cycles.
- Accurately manage and allocate team resources to meet operational needs.
- Evaluate and handle internal processes for proposals before sharing them with customers.
- Coordinate knowledge transfer or operational handovers between project and operation teams when necessary.
- Collaborate with business partners and vendors as required.
- Build and maintain customer relationships as needed.
- Lead the team in estimating maintenance and operation support costs.
- Escalate and report major project issues to management promptly.
- Provide daily reports to managers regarding budgets, resources, and operational forecasts.
- Conduct daily team management activities and hold regular meetings.
Key Requirements :
To apply, please visit www.gmprecruit.com
To learn more about this opportunity, please contact Gia Grace at gia.grace@gmprecruit.com
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA License : 11C3793 | EA Personnel : Bautista Gia Grace De Guzman | Registration No : R23111973
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Team Lead • Singapore