Working location : Work from home
Industry : Staffing and Recruiting
Working hours : 4pm to 7pm (Monday to Sunday)
Salary : $8 to $10 per hour
About Us :
At EQUE, we specialize in connecting job seekers with their ideal career opportunities. As a trusted name in the recruitment industry, we are committed to delivering a positive experience for both candidates and clients.
Role Overview :
We are looking for a reliable and people-oriented Part-Time Customer Service Officer to support candidate enquiries and ensure a smooth communication process. This role is ideal for someone with strong interpersonal skills, a professional attitude, and a passion for helping others.
Key Responsibilities :
- Respond to Candidate Enquiries : Handle incoming queries via WhatsApp, email, or phone in a timely and friendly manner
- Support Interview Coordination : Assist with scheduling, reminders, and follow-ups to ensure a smooth candidate experience
- Maintain Communication Records : Update internal systems with accurate and clear communication logs
- Assist in Feedback Collection : Help gather post-interview or onboarding feedback from candidates and compile insights
- Provide General Administrative Support : Aid the team with ad-hoc tasks related to customer communication and data entry
- Uphold Service Standards : Represent the company professionally and maintain a high standard of customer engagement
Requirements :
Prior experience in customer service or administrative support preferredStrong communication skills in both written and spoken EnglishFriendly, patient, and approachable personalityAble to multitask and manage queries independentlyComfortable using WhatsApp, Google Workspace, or CRM toolsAble to commit to part-time hours (flexible schedule, including weekend support if needed)What We Offer :
A collaborative and supportive team environmentExposure to the recruitment industry and career development opportunitiesMeaningful work in improving the candidate experienceHow to Apply :
If you enjoy helping others and thrive in a customer-facing role, we'd love to hear from you. Apply now and be part of a team that puts people first!