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Customer Support Engineer

Customer Support Engineer

3160 KLA-Tencor (Singapore)Singapore, Singapore
30+ days ago
Job description

Description

Preferred Qualifications

  • Field service activities associated with troubleshooting, diagnostic and repairing highly complex equipment at customer wafer fab facility.
  • Resolve installation and upgrading problems.
  • Coordinate equipment schedule to minimize system downtime.
  • Conduct customer orientation and technical training on all aspects of equipment maintenance support for user application.
  • Prepare field service reports on customer support activity and provides documentation to other supporting functions on re-occurring problems

Minimum Qualifications

  • Bachelor’s Degree in Mechanical / Mechatronics / Electrical / Electronics Engineering
  • Good interpersonal / communication skills in understanding customer needs.
  • Shows initiative and can work independently.
  • Ability to work overtime and travel at short notice (transport allowance benefit, overtime work is compensated)
  • Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.

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    Support Engineer • Singapore, Singapore