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Head (Business Operations)

Chandler InstituteSingapore, Pedra Branca, Singapore

25 days ago

Job description

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The Chandler Institute of Governance (CIG) is looking for a Head (Business Operations) to oversee CIG’s core business functions, including finance, office administration, and human resource management.

About the Chandler Institute of Governance (CIG)

The Chandler Institute of Governance (CIG) is a non-profit organisation, headquartered in Singapore. Our mission is to improve public sector capabilities and governance around the world. We believe that when governments are effective and responsive, they will earn the trust of citizens and businesses, which in turn encourages investment and work, and supports national development and prosperity.

CIG partners with governments in Africa, Asia, Latin America and the Middle East to build public sector capability and leadership through training programmes, technical projects, and practical knowledge creation and sharing. Examples of these training programmes include programmes that impart critical knowledge and skills, and share good practices in national governance.

Key Responsibilities

Finance

With the support of CIG’s external accounting vendor, the Head will oversee key processes pertaining to financial administration :
Monitor and track expenditure and revenue
Payments and invoicing
Develop annual budget in alignment with CIG’s strategy, and support the CEO to prepare budget submissions
Develop and maintain financial policies, procurement policies, and internal controls and systems
Review and assess on financial implications in relation to corporate structure

Office Administration

Oversee staff to identify and maintain the office space, ensuring that it continues to be a conducive space for staff to work in.

Oversee the proper procurement and maintenance of physical infrastructure, materials and tools for the office, including IT infrastructure and services

Oversee the development and maintenance of core organisational systems that support efficient business operations, such as CIG’s Customer Relationship Management (CRM) system

Oversee the administration of HR processes and policies, including areas that touch on confidential matters. This includes staff recruitment, contract preparation (for employees), staff onboarding and offboarding, statutory HR reporting, and updating of employee contracts (where relevant and required), leave administration, etc.

Oversee the development and maintenance of key HR-related SOPs, including those for staff onboarding and offboarding, and staff recruitment

Develop HR policies for approval by Senior Management. These could include areas such as wage setting, staff training and development, competency mapping and benefits

Strategic HR planning and management

Handle disciplinary and employee conduct issues

The Head of Business Operations will report to the Chief Executive Officer.

Experience and Qualifications

About 15 years of work experience, with at least 7 covering internal finance or treasury functions.

Experience in other corporate functions (i.e. HR and Office Administration) would be preferred.

At least five years of prior supervisory experience, with demonstrated ability to lead cross-functional teams

Experience working in small companies, especially in the non-profit space, would be preferred

Possess at least a Bachelor’s degree

Skills and Aptitudes

Financial acumen and strategic resource planning

Ability to pivot to new and unfamiliar areas

Leadership and people development

Collaborative and proactive with joint solutioning

The role will be based in Singapore. We welcome applicants of any nationality and residency status. Please send a detailed CV to christopher.wong@chandlerinstitute.org.

Seniority level

Executive

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Government Administration

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Operation • Singapore, Pedra Branca, Singapore