Years’ Experience In Call Centre Working Environment Preferred But Not Essential** YOUR ROLE; Document All Calls and Actions Taken Into Company Centre-Systems Respond to All Incoming Calls In An Efficient and Professional Manner Regarding the Customers’ Issues On Service Contracts Renewal / New Serv...
Liaise and update customer closely to resolve customer orders or shipments related issues. Customer Service Orientated and team player. Ensure customer’s orders are processed in a timely and accurately manner. Ensure reports are submitted on a timely to established customer’s schedules. ...
Our Customer Service Officers (CSOs) play a pivotal role in upholding our commitment to excellence. As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Demonstrated excellence in customer service ...
Customer Service is to manage the customer services activities within warehouse to meet customer needs. Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations. Warehouse Customer Service Officer. Ensure that Customer...
They are seeking an Customer Service Officer. Service Recovery:* Implement effective service recovery strategies to resolve issues and maintain tenant trust. Strong customer service and communication skills. Car Park Management:* Oversee car park applications and actively promote car park services t...
Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures. Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarif...
As the Customer Support Officer, you will be responsible for providing technical, logistical and commercial assistance to Rolls-Royce customers and Authorized Service Center (ASC) personnel through on-site support, guidance and training as it relates to customer support and the Authorized Service Ce...
Ensure group compliance & control standards are observed and met in the execution of customers’ enquiries, transaction requests and maintaining confidentiality of Bank and customers’ information. Experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will b...
Handling inbound and outbound calls, including verification of New Business cases.Taking call back requests during peak hours.Managing outgoing mails, ensuring timely hand over to mailroom.Supporting the CSEs in other admin duties....
Able to read, reply email and on customer queries. Handle customer queiries via tele conversation. Able to follow up customer request. ...
Collaborate across various department (Sales, Program, Leaseco, Shop) to meet to customer requirement, evaluate alternatives and develop solutions to support customer’s needs. Possess analytical mindset to assess customer requirement opportunities effectively, effectively build long-term business re...
He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service M...
FULL-TIME CUSTOMER SERVICE OFFICER (MAIN LOBBY). FULL-TIME CUSTOMER SERVICE OFFICER (BOWLING). Customer service oriented and a good team player. Maintain relationship with the Club’s Members, guests and members of public by providing good customer service. ...
Job Title: CUSTOMER SERVICE OFFICER (IFS/ 5/ 5059 - 5065) Position: CUSTOMER SERVICE DESK OFFICER Job Description: * Perform administrative duties, such as data entry into the maintenance management system, handling emails, faxes, etc* Received cases from FMMs and create case Notifications in ILMS* ...
Airfreight Admin Officer - (Customers Service)- RBCT (ID: 7262) Industry Transportation/Logistic Specialization General work Position Level Entry/Junior Working Hours 44 hours Responsibilities Handle full set of import and export documentsHandle enquirers from customers, via telephone or email for t...
Minimum GCE ‘O’/ ‘N’ Level, with at least 1 year of relevant experience in Customer Service/ Admin in the Logistics industry or a related industry. To report any service related issues, escalations or failures to the supervisor. To liaise and follow up with customers on the delivery status. ...
He/She coordinates the front line operation, booking of appointment and provide general administrative support (Handle first level of complaints, assisting Service Advisor's & Call agents ensure cleanliness and smooth operation of the centre and any adhoc tasks assigned by the customer service M...
Registration of patient’s visit, issuance of queue ticket, retrieves or create patient records and assist in any administrative work required at front counter.Billing enquiries and cashiering duties.Schedule follow-up appointments for patients and advice on the necessary tests / investigations.Assis...
Attend to customers’ inquiry. Arrange for collection of cargo at customers’ premise. Provide booking confirmation and flight details to customers. Mange customers’ expectations and complaints. ...
Handle incoming customer inquiries and provide excellent customer service. Resolve customer complaints and ensure customer satisfaction. Maintain accurate customer records and update customer databases. Provide recommendations for process improvement and customer service enhancement. ...
Customer Service is to manage the customer services activities within warehouse to meet customer needs. Customer Service Officer in a warehouse environment handling incoming and outgoing shipments via sea/air freight and local transportations. Ensure that Customer Service operational documents prope...
Air Export Customer Service Assistant / Officer. Attend to customers’ inquiry. Arrange for collection of cargo at customers’ premise. Provide booking confirmation and flight details to customers. ...
We are hiring Contract Customer Service Officers to be outsourced to our clients from reputable healthcare organizations. Guide customers to download and use App. ...
The successful candidate will join the Customer Contact Services department and be part of the dynamic team that provides reservations support and member services to our customers. The candidate will undergo a month of training in reservations and customer relationship systems to deliver our service...
Ensure customer’s satisfaction and on quality of service. Promotion and marketing of export sea-freight services. Attend to sales enquiries and customers’ complaints. Liaise closely with export operations staff & update customers on status of export shipments. ...