Roles & Responsibilities
Job Responsibilities
- Lead and manage a service team, ensuring smooth execution of maintenance and service workflows.
- Act as primary contact for clients, addressing service and maintenance issues.
- Plan and develop service scopes, schedules, and resource allocation, tracking milestones and performance metrics.
- Ensure timely delivery and completion of service commitments while maintaining client satisfaction.
- Provide technical support, perform troubleshooting, and oversee configuration or integration tasks.
Job Requirements
Min Diploma in Electrical / Electronic Engineering or its equivalent.At least 3 years of experience in security systems service / maintenance.Hands-on expertise with security systems (CCTV, access control, intrusion detection, integrated systems); experience in configuration and integration is an advantage.Strong problem-solving, communication, and customer service skills with adaptability and teamwork mindset.Interested candidates who wish to apply for the advertised position, please click ' APPLY ' to submit your application or send in your resume to engg1@talenttradersg.com
EA License No : 13C6305
Reg. No. : R1874608 (Lee Jia Hou)
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Tell employers what skills you have
Customer Service Skills
Coaching
Troubleshooting
Interpersonal Skills
Access Control
CCTV
Adaptability
Intrusion Detection
Customer Satisfaction
Team Leader
Customer Service
People Management
Customer Service Experience
Technical Support