Roles & Responsibilities
Your main duties are as follows :
- Adhere to hygiene and safety standards
- Take reservations and enquire purpose of visit.
- Present menu and share promotions, specials, and items to customers.
- Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.
- Oversee a team of servers who are assigned to his / her shift.
- Key orders in the Point-of-Sale system efficiently.
- Process payment and check bills promptly.
- Assist the assistant general manager by getting involved in planning and organizing special events.
- Check food and beverage inventories and stocks in a consistent and accurate manner.
- Complete opening, operating, and closing procedures.
- Handle problems with cashier payments.
- Escalate guests' complaints to the duty manager if unable to conduct service recovery.
- Adhere to the company’s standard operating procedures
- Any other appropriate duties and responsibilities as assigned
Working Hours : 6 days work week, including weekends & PH.
Tell employers what skills you have
Leadership
Restaurants
Customer Experience
Food Quality
Service Recovery
Cashiering
Customer Service
Scheduling
Food Service
Hospitality