Roles & Responsibilities
The L2 Security Engineer is responsible to :
- To provide Data Centre operation support
- Analyse problems, perform troubleshooting, and track problems through resolution
- Responsible for monitoring activities, such as security and bandwidth usage
- When necessary, escalate problems to the appropriate stakeholders / principals
- Ensure generation and management of support tickets according to SLA requirements
- Schedule and run periodic maintenance for security infrastructure at the data centre
- Plan and manage change request and / or maintenance activities for security operations including firmware patches
- Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
- Perform Change Request, Service Request as assigned by team lead according to the SLA
- Offsite standby after office hours
Requirements :
Should possess a Degree / Diploma in Computer Science or Computer Engineering
Minimum 5 years of relevant working experience in IT infrastructure operationRelevant Certification on IT Security is highly preferablePast working experience in Cloud environment is an advantage
Experience in systems administration (window / Linux) would be a plusAble to handle demanding service response and recovery turnaroundProvide daily support team to meet stringent SLA requirementsMeticulous and process-orientedGood, hard-working attitude with ability to work well under pressureGood communication skills English (written, spoken)Good TeamworkGood analytical skills with ability to work with others to resolve problemsGood organization skills, with ability to properly document and track informationITIL certification will be an advantageGood Knowledge of following products will be advantageous : Beyond Trust, SEPM, RSA, Palo Alto, Checkpoint, Fortigate and Safenet5 day week @ AMK Area
Maestro HR
damien lee tian hong
R1106726
16C8462
Tell employers what skills you have
Information Security
Security Operations
Troubleshooting
Analytical Skills
Work Well Under Pressure
Administration
Service Level
Good Communication Skills
Firmware
Team Lead
ITIL
Manage Change
Network Security
Checkpoint
CISSP