•Urgent • 9 Months Contract Banking Officer - North East ($3000-$3600) #NJE - RECRUIT EXPRESS PTE LTD

Roles & Responsibilities

• Domestic Payments Services team
• Supporting a wide range of domestic payment operations, including :
• Cheque Processing
• Process cheques received from overseas banks and outsourced vendors for deposit into customers’ accounts.
• Prepare and dispatch return letters to customer for unpaid or rejected cheques.
• Handle email enquiries related to cheque details and cheque image retrieval.
• GIRO & Conveyancing Services
• Process GIRO application forms, ensuring accuracy and timely updates.
• Handle pay-in and pay-out requests for conveyancing transactions.
• Debit customer accounts for service charges and conveyancing-related fees.
• Customer Requests & Account Servicing
• Attend to customer’s requests for duplicate account statements.
• Support internal and external stakeholders with queries related to domestic payments.
• Conduct call-backs to customers when required to verify instruction or resolve issues.
• Administrative & Support Functions
• Manage incoming and outgoing mail deliveries, sort, and distribute to the relevant sections.
• Perform administrative tasks such as warehousing of documents and filing for audit / compliance purposes.

Joy Yeow Zhi Qian

(CEI Registration No : R2096261)

Recruit Express Pte Ltd (EA Licence No : 99C4599)

Tell employers what skills you have

Warehousing

Microsoft Office

Joy

Administrative Work

Invoicing

Administration

Data Entry

Account Servicing

Cash Management

Administrative Support

Microsoft Word