OPERATIONS MANAGER - MARTINO AGENCY

Roles & Responsibilities

We are looking for a dedicated and experienced Food Operations Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in the food and beverage industry, excellent leadership skills, and a passion for delivering exceptional customer service.

Responsibilities :

• Oversee daily restaurant operations and ensure smooth service.
• Manage and train restaurant staff to maintain high performance standards.
• Monitor food quality, presentation, and customer satisfaction.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle inventory management and control costs effectively.
• Develop and implement operational policies and procedures.
• Address customer complaints and resolve issues promptly.
• Collaborate with the kitchen and service teams to enhance efficiency.

Qualifications :

Tell employers what skills you have

Management Skills

Leadership

Microsoft Office

Microsoft Excel

Food Safety

Food Quality

Inventory

Exceptional Customer Service

Sanitation

Inventory Management

Compliance

Project Management

Team Management

Customer Satisfaction

Customer Service