Business Transformation (Financial Services) Manager, Business Consulting

At EY, you will have the chance to build a career as unique as you are. With the global scale, training, support and guidance, inclusive culture and technology, you will get a chance to become the best version of you. With a network that stretches across the world, you will gain unparalleled insight and experience from different geographies and sectors. So whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

The Opportunity

In today’s volatile and unpredictable world, making the right decisions is key to successful and sustained business performance – more so than it has been ever before. As a Business Transformation consultant, you’ll use your analytical ability to translate the corporate strategy of leading organizations into meaningful change.

Business Transformation consultants at EY are strategic thinkers, as well as the engine room of our business, working on the front lines globally with our clients, colleagues and third-parties to transform businesses. They work across different segments within Financial Services, cross-pollinating with the best of customer, strategy, operations, digital and technology to design, build and run the businesses of tomorrow. They traverse the entire spectrum from strategy and innovation, through to experience transformation and digitization of operations. No two days are the same.

They embrace an outcome oriented culture, living EY’s core values, and widely collaborate with several other internal teams to consistently deliver value-added outcomes for our clients.

Your Key Responsibilities

• The Business Transformation team focuses on strategy, future operating models, experience design, platforms, innovation and execution. The sheer nature of wide scope of work will require you to collaborate across teams to bring the best of EY to solve the client’s problem statements
• Support senior team in developing new content for our clients which can include market research/sizing, as well as creating scalable digital solutions that solve teething client issues
• Prepare timely, quality output and deliverables per client’s needs
• Participate in business development activities and create client pitches and proposals
• Form part of our client project delivery teams where you will manage deliverables, analyze data, prepare presentations and design solutions

Skills and Attributes for Success

• You should be passionate about working with multiple parts of the businesses across different Financial Services domains, solutioning and delivering complex digital solutions
• You find yourself always wanting to solve problems, innovate and shape the industry, wanting to differentiate
• You should be able to understand and appreciate both sides of a coin, the business aspect and the technology aspect to enable business aspirations
• You always see yourself as someone who is looking for opportunities to turn day to day business challenges into automated, frictionless working solutions aimed at providing the best client experience
• You have an analytical mindset and a structured problem-solving approach
• You enjoy communicating with people from various backgrounds and skillsets across an organization, and have always been great at communicating ideas across various channels and mediums

To Qualify for the role, you must have

• An attitude to learn, approach problems head on, to be willing to find solutions
• Minimum 6 years of experience in the banking or insurance industry, or with a fintech, or as an internal/external consultant working on strategy, business transformation, program management, product, operations and/or technology projects
• Structured problem solving, quantitative analysis, and storylining skills
• Excellent communication and stakeholder management skills
• Ability to work in collaborative and client-facing environments
• Strong business analysis experience

Ideally, you should also have

• Experience with working across functions and stakeholders in consumer, commercial, transaction, investment or private banking
• Experience of working with various stakeholders in the Insurance ecosystem
• Knowledge of key problems faced by banks or insurers and ideas how some of these can be solved through automation and digitalisation

What working at EY offers

We offer a competitive compensation package where you will be rewarded based on your performance and will be recognized for the value you bring to our business. We also offer you:

• Support, coaching and feedback from some of the most engaging colleagues and mentors
• Opportunities to develop new skills and shape your career the way you want to
• The freedom and flexibility to handle your role in a way that is right for you
• A diverse and inclusive culture. You will be embraced for who you are and will be empowered to use your voice to help others find theirs