This job offer is not available in your country.

Application Support Engineer (FinTech / L1L2) - spvw - SCIENTEC CONSULTING PTE. LTD.

SCIENTEC CONSULTING PTE. LTD.D04 Harbourfront,Telok Blangah, Sentosa Island, SG

3 days ago

Job description

Roles & Responsibilities

We are looking for an L1+L2 App Support Engineer to join our dynamic team! You will play a crucial role in ensuring the smooth operation of applications and providing technical support to end users.

Competitive remuneration package (up to $4,000 + AWS + Variable Bonuses).
Hybrid working arrangement.
Be part of a collaborative and supportive team that encourages growth.

Responsibilities :

Provide assistance to users, addressing inquiries, troubleshooting issues, and quickly implementing solutions to restore systems to full functionality.

Keep detailed documentation of user interactions, reported problems, solutions applied, and any further actions needed by management or tier 3 support.

Create user manuals and troubleshooting guides to aid both support teams and users in effectively interacting with the system.

Work closely with L3 Technical staff and the project manager to set objectives and plan system upgrades and improvements.

Develop and implement new procedures to boost efficiency, enhance customer satisfaction, and reduce operational costs.

Job Requirements :

Singaporean only.

Good writing and communication skills.

Strong troubleshooting and problem-solving skills with experience in identifying and resolving complex technical issues.

Experience with ticketing systems (e.g., JIRA, ServiceNow) and version control tools (e.g., Git) is a plus.

Prior experience in supporting web applications .

Prior experience in FinTech projects would be an added advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com / privacy-policy).

This authorizes us to :

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email dpo@scientecconsulting.com.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Vi Yin (Vanessa) – R24123532

ScienTec Consulting Pte Ltd – 11C5781

Tell employers what skills you have

Excellent Communication Skills

IT Service Management

Application Support Services

Troubleshooting

Microsoft Excel

Web Application Support

HTML

Application Support and Enhancement

Ticketing Systems

Application Support Management

JIRA

Application Support

Customer Satisfaction

Web Applications

Java

QA Testing

Technical Support

Create a job alert for this search

Application Engineer • D04 Harbourfront,Telok Blangah, Sentosa Island, SG

Related jobs

Promoted

Application Support Engineer - WHMCS (APAC, Remote)

cPanel, Inc.Johor Bahru, Malaysia

WebPros is committed to empowering businesses worldwide through cutting-edge solutions in web hosting, billing automation, infrastructure, server management, and online marketing.Since our founding...Show moreLast updated: 4 days ago

Senior Application Engineer

InsiderSecuritySingapore, Central Singapore, SG

Quick Apply

Be the technical expert of InsiderSecurity solutions for our users.Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solution...Show moreLast updated: 30+ days ago

Promoted

Bilingual Customer Support Specialist

DataAnnotationKulai, Johor, Malaysia

We are looking for a Bilingual Customer Support Specialist to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improv...Show moreLast updated: 19 days ago

Promoted
New!

French Canadian- Contractor Support Representative

Cisive Malaysia Sdn. Bhd.Kulai, Johor, Malaysia

At Cisive, our vision is to make securing the right talent effortless.We provide technology-first background screening, identity verification, and continuous monitoring solutions that help organiza...Show moreLast updated: 13 hours ago

Promoted

Senior Front-End Engineer (Ember.js)

CodelittKulai, Johor, Malaysia

At Codelitt, we are more than just a product-development company - we are creators, innovators, and problem solvers.Our mission is to help companies unlock their potential by building exceptional d...Show moreLast updated: 1 day ago

Promoted

Modernization Sales Officer

KONEPontian, Johor, Malaysia

KONE 公司及其改造产品，以达到和提高获取订单目标及市场占有率。.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key...Show moreLast updated: 1 day ago

Promoted

Process Engineer

Alton Intelligent Technology Sdn BhdPekan Nanas, Johor, Malaysia

Design, develop, and optimize manufacturing processes, workflows, and work instructions.Design and optimize assembly, welding, stamping, and related processes to ensure process stability and feasib...Show moreLast updated: 1 day ago

Promoted

Junior Full Stack Engineer (Cantonese Speaker)

FastLane GroupKulai, Johor, Malaysia

Junior Full Stack Engineer (fully remote).Hong Kong based client, a construction tech company.In this role, you will contribute to the development of innovative software solutions that transform th...Show moreLast updated: 1 day ago

Promoted

QA Engineer (Malaysia-Remote)

MATRIXX SoftwareKulai, Johor, Malaysia

We are looking for a QA Software Engineer to expand our R&D team in Malaysia.In this role, you will focus on ensuring the quality, reliability, and performance of our MATRIXX product and customer s...Show moreLast updated: 15 days ago

Promoted
New!

Software Engineer - AI & Machine Learning (AI & ML)

BASSnetKulai, Johor, Malaysia

Software Engineer - AI & Machine Learning (AI & ML) – BASSnet.Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.BASS is seeking a qualified Software Engineer to join our team to develop inn...Show moreLast updated: 13 hours ago

Application Engineer

InsiderSecuritySingapore, Central Singapore, SG

Quick Apply

Promoted

IB Coordinator – Spontaneous Application

Enko EducationKulai, Johor, Malaysia

Spontaneous Application – IB Coordinators.Location : Multiple locations across Africa.Contract Type : Part-time to Full-time, Temporary to Permanent. Join Enko Education on our mission to unlock poten...Show moreLast updated: 1 day ago

Specialist (Software Applications)

TalentsisSingapore, Singapore, SG

Quick Apply

Manage the design, development, and maintenance of application software solutions to meet business needs.Collaborate with stakeholders to gather requirements and translate them into technical speci...Show moreLast updated: 30+ days ago

Promoted

Facilities Engineer

Super Micro Computer Spain, S.L.Kulai, Johor, Malaysia

Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop / Big Data, Hyperscale, HPC and IoT / Embedded customers...Show moreLast updated: 30+ days ago

Promoted

Senior Conversion Optimization Analyst (Remote)

XsollaKulai, Johor, Malaysia

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the suppor...Show moreLast updated: 1 day ago

Promoted

WFH Customer Support Specialist (Crypto / Fintech)- Mandarin Speaker

EYZ GlobalKulai, Johor, Malaysia

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Diagnose technical issues and escalate complex cases to relevant teams with proper documentation. Maintain accurate and organized records of...Show moreLast updated: 1 day ago

Promoted

Senior Business Analyst - Insurance, Cantonese Speaker (Fully Remote)

CoverGoKulai, Johor, Malaysia

Working on the latest tech for the Insurtech Market Leader.At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.We are a leading g...Show moreLast updated: 19 days ago

Support Engineer (Technical)

Talent Trader GroupSingapore, Central Singapore, SG

Quick Apply

Provide technical support to customers regarding various technical issues.Serve as the first point of contact for customer inquiries and troubleshoot technical issues or product questions via phone...Show moreLast updated: 30+ days ago

Promoted

LILT | Cantonese Linguists for new AI project

Lilt, Inc.Kulai, Johor, Malaysia

AI is changing how the world communicates — and LILT is leading that transformation.AI, machine translation, and human-in-the-loop. At LILT, we empower our teammates with leading tools, global colla...Show moreLast updated: 1 day ago

Technical Support Engineer - Singapore

NavarinoSingapore, Singapore, SG

Quick Apply

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE and Singapore. We develop technology solutions for the sh...Show moreLast updated: 30+ days ago