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Admin & Operations Assistant (BYD / Denza)

HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD.D14 Geylang, Eunos, SG

1 day ago

Job description

Roles & Responsibilities

Admin & Operations Assistant (Aftersales)

Location : Singapore

Employment Type : Full-time

Overview

We are looking for a reliable and proactive Admin & Operations Assistant to support our aftersales operations in the automotive trade. The role covers administrative work, coordination with dealers, parts management, and customer service, ensuring efficient workshop operations and high customer satisfaction.

Key Responsibilities

Administrative & Documentation

Prepare and process Purchase Orders (POs) , invoices, and related documents.
Handle warranty submission and claims with principals or suppliers.
Maintain filing systems, service records, and reports for management.

Operations Support

Coordinate with service advisors, mechanics, and suppliers to ensure smooth workflow.

Support spare parts operations : collection from dealers, stock checks, and inventory monitoring.

Customer Service

Provide customer fetching / transport support when required.

Liaise with customers regarding service status, warranty updates, and parts availability.

Support aftersales promotions, campaigns, and customer retention programs.

Requirements

Possess a valid Singapore Class 3 driving license (for parts collection and customer fetching).

Strong organisational and multitasking skills with attention to detail.

Proficient in Microsoft Office (Excel, Word, Outlook).

Tell employers what skills you have

Outlook

Customer Retention

Microsoft Office

Aftersales

Administrative Work

Multitasking Skills

Inventory

Attention to Detail

Driving License

Class 3 Driving License

Warranty

Excel

Customer Satisfaction

Customer Service

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Admin Assistant • D14 Geylang, Eunos, SG