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VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology

DBS BankSingapore, Pedra Branca, Singapore

10 days ago

Job description

Join to apply for the VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology role at DBS Bank

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VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology

Join to apply for the VP, Team Lead, SRE Engineer, Core Banking Technology, Group Technology role at DBS Bank

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Business Function

Responsibility

End to End Handing of Critical Core banking applications production incidents with work ranging from incident analysis, driving recoveries along with interfacing systems, communicate on major incidents, Code fix, review production changes before deployment Source promotion to production
Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils
Automation of manual activities / processes and System Health checks for Production teams. (Automation experience required) and ensuring SLIs / SLOs are met
Working in a stretch role to take forward production issues from analysis to production fix / deployment
Follow Production Support Processes and giving input to strengthen time to time
Providing status to leads, stakeholders and working with vendors to review the design / fix / enabling for production deployment
Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management
Coordinate recurring issues and ensure long-term resolution through proper Incident and Problem Management and escalations
Working with various teams like Infrastructure, development team to resolve, analysis of root cause for complex issues and outages
Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production
Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews
Work with Risk team to respond timely to Audit & Risk RFIs. Manage Audit walkthroughs

Requirements

An undergraduate degree or higher

10-15 years of strong experience in the Banking industry with minimum 5+ years in Run-the-Bank (RTB) lead role with a proven track record of managing mission critical applications

SRE. Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment. Pro-active Capacity monitoring & Observability of production Infrastructure, automated alerting, performance monitoring and reporting tools

Automation of manual tasks in a CORE Banking ecosystem

Build and maintain Production monitoring and automation solutions

Build and implement Service improvements. Identify, measure and report performance trends – SLIs / SLOs / SLAs periodically and improve systems performance and associated performance KPIs

Strong Hands-on experience in RDBMS / Unix / Cloud / Mainframe based large banking applications

Strong team player, effective at communicating internationally and used to working closely with remote teams

Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment

Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance

Present facts and recommendations effectively in oral and written form

Pro-active, independent, resourceful, and able to work in a team

High attention to detail with focus on understanding the issues with finding solutions

Good to have : Good working experience in Elasticsearch, Logstash, Grafana / Kibana, Appdynamics etc

Good to have : Experience in Machine Learning / AI for process efficiency improvements and automation is an added advantage

Must have Good functional knowledge of CASA (Current Accounts, Savings Accounts), Customer Master, Cheque processing, Signature maintenance, Customer Statement generation systems

Must have strong hands-on experience in Open system environments and preferably Mainframe environments

Technology Requirements

Hands-on SRE / Production support experience majorly in Core Banking platform – Customer master systems, Current Account / Savings Account systems (CASA), Statements generation systems.

Strong technical skills, e.g. scripting or programming experience, DBA / SA skills etc

Strong transformation and change management experience

Software Configuration Mgmt., Quality Control Mgmt, Version Control Mgmt

Operating System - Linux / Mainframe

Cloud platforms. Kubernetes / OpenShift / PCF / AWS

Database – Postgres / EDB / MariaDB, In-memory database – Redis

Programming Languages – Java, Spring boot, ReactJS / COBOL, JCL, VSAM, CICS

Application Servers – JBoss / IBM WebSphere / Tomcat

Middleware technology – MQ, File transfers

Eventing systems - Kafka

Scheduling software – Tivoli workload scheduler for Open systems, Mainframe(z / OS)

Apply now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Primary Location

Singapore

Technology

Job Posting

Mar 19, 2025, 1 : 35 : 12 PM

Seniority level

Not Applicable

Employment type

Full-time

Job function

Information Technology

Industries

Banking, Financial Services, and Investment Banking

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Lead Engineer • Singapore, Pedra Branca, Singapore