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Network Engineer

Network Engineer

StarHubSingapore, SG
10 days ago
Job description

Responsibilities

The Network Support Engineer role is for a StarHub Subsidiary. The Engineer will be based at StarHub Green to coordinate, manage the scope as stated below :

  • Provide hardware / software break-fix support for business-critical systems across various industries, including Hospitality, Healthcare, Government, and Financial sectors.
  • Troubleshoot and resolve network issues reported by managed service agents, identifying root causes and implementing timely solutions.
  • Lead and deliver Tech-Refresh projects, ensuring timely completion.
  • Mentor and provide guidance to junior team members.
  • Participate in a 24 / 7 rotational standby duty for P1 / P2 escalations after office hours, including weekends and public holidays.
  • Design and implement new network solutions and / or optimize the efficiency of current networks.
  • Monitor, troubleshoot, and maximize network performance through ongoing maintenance and optimization.
  • Deliver Client Success key account services, including change requests, preventative maintenance, and standby support.
  • Perform network maintenance and system upgrades including certificate updates, patches, hot fixes and security configurations.
  • Performing Risk Assessment and bug scrub reviews on reported security network vulnerabilities from vendor products.
  • Report network status and performance to key stakeholders.

Qualifications

  • Minimum of 4 years of relevant experience in network support operations for large-scale network infrastructure.
  • Strong knowledge of network technologies, including routing, switching, firewalls, FTTH access networks, SASE, and SD-WAN.
  • Proficient in configuring firewalls, routing & switching and wireless network to maximize network efficiency and security.
  • Proven expertise in core switching and routing (CCNP / CCIE certification preferred).
  • Hands-on experience with Firewall / Security technologies (Palo Alto, Fortinet, Cisco, SASE, SD-WAN).
  • Practical experience with Huawei NCE Campus / Fabric solutions.(HCIP / HCIE preferred)
  • Good project management, configuration, troubleshooting skills
  • Good customer interaction, written and oral communication skills
  • Ability to work with all levels, and ability to work and contribute in a team or individually

    • We regret that only shortlisted candidates will be notified.