AWS Cloud Engineer (L2 / L3) - D09 Cairnhill, Orchard, River Valley, SG

Roles & Responsibilities

Our client is a leading Technology Solutions Provider and is seeking a skilled and proactive Cloud Engineer (L2 / L3) to provide operational support for Windows server environments hosted both on-premises and in AWS. The ideal candidate will have hands-on experience managing Wintel infrastructure, performing patching and compliance tasks, and supporting cloud services such as EC2, IAM and S3.

This is a technical operations role that requires strong troubleshooting skills, a solid understanding of Windows Server ecosystems and familiarity with cloud platforms, particularly AWS.

Key Responsibilities

• Provide Level 2 support for Windows Server 2012 / 2016 / 2019 / 2022 in hybrid environments (on-prem and AWS).
• Manage core infrastructure services : Active Directory (AD), DNS, DHCP, GPO, WSUS, and Windows clustering.
• Troubleshoot system issues and resolve incidents and service requests via ITSM tools (e.g., ServiceNow, Jira).
• Execute monthly and quarterly patch management cycles using WSUS, SCCM, and AWS Systems Manager.
• Remediate findings from CIS hardening baselines, vulnerability scans, and compliance tools.
• Collaborate with InfoSec and compliance teams to implement Vulnerability Management System (VMS) and Cloudscape recommendations.
• Support AWS services : EC2, S3, EBS, IAM, CloudWatch, Systems Manager (SSM).
• Review and implement IAM policies using IAM Access Analyzer, ensuring least privilege access across environments.
• Monitor AWS infrastructure for performance and availability using CloudWatch and respond to alerts

Qualifications

Technical Tools & Platforms

Operating Systems : Windows Server 2012 / 2016 / 2019 / 2022

Cloud Platforms : AWS (IAM, EC2, S3, CloudWatch, SSM)

ITSM Tools : ServiceNow, Jira, or equivalent

Patching Tools : WSUS, SCCM, AWS Systems Manager

Monitoring : AWS CloudWatch

Security & Compliance : CIS Benchmarks, IAM Access Analyzer, Cloudscape

Preferred Certifications

AWS Certified Cloud Practitioner / SysOps Administrator

Microsoft Certified : Windows Server / Azure Administrator

ITIL Foundation (for understanding of ITSM processes)

Kindly note that this role is not able to provide any work visa sponsorship.

EA License No : 91C2918

Personnel Registration Number : R22109255

Tell employers what skills you have

Troubleshooting

Technical Operations

Azure

Vulnerability Management

AWS

Windows Server Administration

EC2

Windows Server

JIRA

WSUS

Operating Systems

Windows

ITIL

S3

DNS