Roles & Responsibilities
Working Hours : Monday to Friday 8.30am to 5.50pm | Alternate Saturday : 8.30am to 12.30pm
Job Responsibilities :
- Shipment Management : Follow up on shipment status, prepare and process shipments, and provide timely updates to customers. Coordinate collection and delivery of shipments with contractors to meet shipping line and co-loader closing times.
- Documentation : Handle all necessary documentation for shipments, ensuring accuracy and compliance with regulatory requirements. Maintain organized records for easy retrieval and audit purposes.
- Payment Collection : Ensure all COD (Cash on Delivery) customer payments are collected prior to the release of the bill of lading or delivery to the customer.
- Operational Communication : Respond promptly to all messages and inquiries related to operational matters, providing clear and concise information to stakeholders.
- Job File Closure : Close all job files promptly to meet month-end closing deadlines, ensuring accurate and timely financial reporting.
- Service Planning : Establish new services and plan groupage services as directed, continuously improving operational efficiency and service quality.
- Process Improvement : Identify and implement process improvements to streamline operations, reduce costs, and enhance customer satisfaction.
- Collaboration : Work closely with the Assistance Operation Manager and other team members to ensure smooth operations and address any operational challenges.
- Additional Duties : Perform other duties as delegated, contributing to the overall success of the operations team.
Job Requirements :
Degree or Diploma in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.Certificate in Transport Logistics or related field is an added advantage.Proficiency in import / export documentation and familiarity with TradeNet; Good understanding of carriers, contractors, and shipping procedures.Interested applicants, please contact Leow Pei Qi (Josephine) | R1440776
Only shortlisted applicants will be notified.
Thank you
Tell employers what skills you have
Preventive Maintenance
Microsoft Office
Microsoft Excel
Assessing
Administration
Payroll
Tender Submissions
Supply Chain Management
Customer Satisfaction
Regulatory Requirements
Shipping
Qi
Audit
Commissioning
Financial Reporting