Roles & Responsibilities
Job Description
We are seeking a Deputy Manager to assist in overseeing daily operations, liaising with Japan-based stakeholders, and ensuring smooth coordination between internal teams and external partners.
This position requires business-level proficiency in Japanese as the role involves regular communication with Japanese-speaking clients and customers.
Key Responsibilities
- Assist the Manager in daily operations, planning, and reporting
- Coordinate with internal teams and external Japanese-speaking stakeholders
- Draft and review documents, reports, and correspondence in English and Japanese
- Monitor KPIs, identify process improvements, and implement changes
- Lead and participate in operational projects to improve efficiency
- Ensure compliance with company policies and industry regulations
Requirements
Diploma / Degree in Business, Operations, or related fieldProficiency in Japanese at JLPT N2 level or higher, or equivalent, due to the nature of communicating with Japanese-speaking clients and customersStrong communication skills in both Japanese and English3–6 years’ experience in operations, coordination, or team leadershipProficient in Microsoft Office or Google WorkspaceOrganised, proactive, and able to work independently in a fast-paced environmentGood to Have
Experience in service operations, logistics, immigration, or customer-facing environmentsFamiliarity with working with Japan market stakeholdersWhat We Offer
Competitive salary package and performance incentivesCareer development opportunitiesMulticultural and inclusive work environmentHow to Apply :
Submit your application via MyCareersFuture or send your CV to vijayan.selvaraj@talentor.com with the subject line : Deputy Manager (Japanese) .
Please indicate your Japanese proficiency level and availability in your application.
Tell employers what skills you have
Operations Planning
Leadership
Microsoft Office
Japanese Language
Japanese Language Proficiency Test
Customerfacing
Interpersonal Skills
Career Development
Administration
Compliance
Project Management
Team Leadership
Communication Skills
Customer Service
Able To Work Independently
Japanese