Roles & Responsibilities
A sales administrator handles various administrative and operational tasks to support the sales department. Common responsibilities include :
- Documentation : Preparing and generating sales documents such as quotations, purchase orders, delivery orders, and invoices.
- Order Management : Processing sales orders, entering them into the system, and coordinating their fulfillment and delivery logistics.
- Customer Interaction : Handling customer inquiries via phone and email, addressing complaints, and providing after-sales support.
- Data Management : Maintaining and updating customer databases and sales records.
- Communication : Serving as a point of contact for customers and coordinating with other internal teams, such as the stores and logistics departments.
- Reporting : Assisting with sales reports, tracking performance data, and managing financial information like payables and receivables.
Required Skills and Qualities
To excel as a sales administrator, you need a combination of administrative and interpersonal skills :
Organizational Skills : The ability to manage multiple tasks, documents, and requests efficiently.Attention to Detail : Ensuring accuracy in processing orders, invoices, and customer data.Communication Skills : Effectively interacting with customers and the sales team through various channels.Tech Proficiency : Familiarity with sales and order processing software.Teamwork : A collaborative approach to support the sales team and ensure smooth overall operations.Remuneration :
Basic Salary from $1,000 per month, plus Commissions of KPI
5.5 days per week
Monday to Friday, 10am-6pm
Saturdays 9am-1pm
Office role, stay in office
Chinatown MRT area
Tell employers what skills you have
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Aftersales
Customer Interaction
Interpersonal Skills
Inventory
Data Management
Administration
Attention to Detail
Communication Skills
Administrative Support
Excel
Microsoft Word
Customer Service
Databases