Responsibilities :
Report directly to the Centre Manager.
involved in the pre-admission work, such as taking on a new
referral, liaising with the external agencies and internal team to
facilitate an admission to centre based
services.
patients' / families' psycho-social and financial
status.
appropriate financial assistance schemes when needed (Medifund,
Household Means Testing (Subvention) and other funding
schemes).
administrative protocols pertaining to patient needs from
onboarding to discharging.
team members in the development of the Individual Care
Plan.
on policies, procedures and service.
case resolution skills to resolve client feedback and complaints on
promised actions and that client needs are addressed in a timely
and appropriate manner.
other managers and medical social workers to ensure that all MOH
service requirements on financial and quality aspects are strictly
adhered to through rigorous and constant internal
checks.
operational capability of the centre when
required.
appropriately with clients & business partners, always speaking
with the understanding of tone and choice of
words.
Requirements :
Diploma in Social Work or other relevant fields
desirable.
weekends (Sat & Sun) required.
minimum 2 years in a similar role in a daycare centre, would be
good to have.
with MOH or other relevant stakeholders in the healthcare industry
in general.
Portal and other relevant IT systems would be
good.
in the community.
with little supervision.
Microsoft Office and comfortable with IT.
to communicate effectively with
elderly.
Benefits :
Attractive base salary and incentives for driving
results.
development in a growing market and
organization.
coaching by a highly experienced team.
flexible environment to brainstorm and implement
ideas.
leave.
Location : Ghim Moh
Medical Social Worker • Singapore