Roles & Responsibilities
- Position : Service Sales Engineer | Chiller Plant / HVAC / Airside | Up to $6000 gross
- Working hours : Monday to Friday | 8.30am to 5.30pm
- Location : Office in Boon Lay-Islandwide
- Salary (commensurate with experience) : Up to $6000 (Basic + $1000 Transport allowance) + 2 months Variable Bonus (max up to 5 MONTHS BONUS) + 16 -21 days Annual Leaves + Medical Benefits
- Duration : Permanent
- Industry : Refrigerating, Air-conditioning & Ventilation Machinery - MNC
Main Responsibilities :
Act as customers’ representative. Operate as the lead point of contact for any and all matters specific to the customersManaging a portfolio of accounts and utilizes account management process to identify key customers and to develop specific action plans to grow identified accountsIdentifies potential options that would be required to meet customer needs and work closely with Technical Support Team to make those options available to customersIdentifies potential opportunities with existing and new customers and update customers on Service Valued Added OfferingIdentify sales opportunities, elaborate proposals and coordinate other processes to ensure high level of customer satisfaction to build and maintain strong, long-lasting customer relationshipsEncourage customer growth and loyalty to the company through continuous support and customer assistance.Resolves customer complaints by investigating problems ; develops, evaluates, and discusses possible solutions internally and make recommendation to customers.Organise regular Service Reviews with customers and Ops team on hot jobs and critical issues.Understands customers / Vertical Market Needs and determines pricing and selling strategies.Prepares and reviews contract terms and conditionsPresents the proposal to the customer.Provides marketplace feedback, including competitive information, customer expectations, industry trends, etc.Other relevant duties as assignedRequirements :
Bachelor's degree in engineering with at least 2 years’ relevant sales experienceKnowledge in HVAC system, Chiller Plant, Airside, Energy Services and Building Services will be an added advantage.Have own vehicle for travellingBilingual in English and Mandarin to speak with associates who can only speak mandarinEmail to joie@searchpersonnel.com.sg
Do visit www.facebook.com / search.personnel for more job listings.
We DO NOT charge our candidates any referral fee nor bind them with any contract.Joie Chang
Deputy Consulting Director (APAC)
Reg no. : R2090601 | EA No : 13C6684
Tell employers what skills you have
Negotiation
Account Management
Sales
Customer Relationships
Chillers
HVAC
Building Services
Selling
Sales Engineering
Driving License
Networking
Customer Satisfaction
Team Player
Microsoft Word
Pricing
Technical Sales
Mechanical Engineering
BMS
Technical Support