Clinical Support Specialist | Medical Equipment | Travel Around

Clinical Support Specialist - Position Overview

Position details include in-procedure support for coronary and peripheral Intravascular Lithotripsy (IVL) procedures, physician and distributor training, and clinical trial facilitation. This field-based role supports safe and effective use of the IVL platform, drives early adoption in key accounts, and gathers clinical insights to inform commercial and product strategies.

Position Details

Salary : $3500 - $4200 + Daily Allowance

Working Days & Hours : 5 Days | 9am - 6.30pm (Flexible based on clinical support nature)

Working Location : Island wide / global travel (Latam, Asean and Europe)

Reports to : Head of International Business

Responsibilities

Clinical Support & Training

Provide real-time, in-person clinical support during IVL procedures to ensure optimal use of the clinical support system.

Guide clinicians through device preparation, imaging, and delivery, ensuring safe and effective technique.

Deliver comprehensive training programs to physicians, nurses, cath lab staff, and field teams.

Provide remote clinical support via on-call conference calls to assist distributor teams with urgent cases.

Train and certify distributors (both online and on-site) on product use, ensuring competency in procedural support, troubleshooting, and education.

Stand by for urgent distributor-notified clinical cases, with flexible availability for case calls or travel.

Clinical Education & Therapy Development

Deliver technical presentations and conduct workshops at hospitals, clinical meetings, and distributor events.

Build and maintain strong relationships with interventionalists and cath lab staff to support early adoption and sustained usage.

Support setup and execution of local registries or observational studies, coordinating with sites on logistics, IRB submissions, and data collection.

Engage with Key Opinion Leaders (KOLs) to support protocol development, feedback, and publication efforts.

Clinical Research & Feedback Collection

Present and support clinical trial materials (e.g., study protocols, IFUs, core lab manuals, CRFs).

Support post-market clinical follow-up and data integrity monitoring at assigned sites.

Serve as liaison between users and the marketing / R&D team to collect real-world product feedback and suggestions for improvement.

Assist in documenting product performance, case reports, adverse events, and user experience insights.

Operational & Reporting

Maintain accurate records of site visits, training sessions, and case support via CRM or designated tools.

Manage expense reports, training logs, and clinical documentation in a timely manner.

Support additional strategic accounts across regions when needed.

Clinic Sales Consultant Roles

Clinic Sales Consultant — Salary : $3000 - $3500 + Comm

Working Days : 5.5 days including weekends (Off on weekdays)

Working Hours : 9am – 6pm / 1pm (subject to scheduling)

Working Location : Tanjong Pagar

Responsibilities

Attend to daily new leads through face-to-face interaction.

Track and meet planned sales goals and report results as necessary.

Design and implement strategic business plans to expand the Company’s customer base and ensure strong presence.

Coordinate with marketing team on lead generation.

Provide exceptional customer service.

Maintain rapport with customers throughout their smile journey.

Assist customer payments.

Liaise with healthcare professionals and patients about treatment plans.

Oversee clinic operations and staff duties.

Perform other ad-hoc and general administrative tasks as required by the Management.

Requirements

At least 2 years sales experience

Experience in beauty industry is a plus

The Supreme HR Advisory Pte Ltd | 14C7279

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