Senior Technical Engineer

Roles & Responsibilities

Responsibilities

• Support end-to-end server infrastructure projects, including deployment, racking, cabling, and configuration in data centers.
• Install, maintain, and troubleshoot server hardware and related components.
• Collaborate with engineers and project managers to ensure timely, high-quality delivery.
• Assist in product rollouts, validation testing, and performance reporting.
• Provide client-facing technical support, manage service requests, and resolve hardware / OS compatibility issues.
• Escalate complex cases while maintaining client communication and satisfaction.
• Coordinate with vendors (e.g., Red Hat, VMware, HUAWEI) and cross-functional teams across APAC.
• Develop and maintain technical documentation, guides, and knowledge base content.
• Train service partners on troubleshooting and issue analysis.

Requirements

Tell employers what skills you have

Technical Documentation

Troubleshooting

Construction

Hardware

Data Center

Interpersonal Skills

VMware

Electrical

Customerfocused

Networking

Engineering Design

Cabling

Commissioning

Able To Work Independently

Technical Support