Roles & Responsibilities
Our client is a prominent shipping and logistics multinational, and they are looking for a proactive and hands-on Logistics Operations and Warehousing Supervisor to oversee daily warehouse and logistics activities. The role ensures efficient inventory handling, smooth inbound / outbound operations, compliance with safety standards, and overall warehouse productivity. This individual will supervise warehouse staff and collaborate closely with cross-functional teams to meet operational KPIs.
Key Responsibilities :
Warehouse Operations :
- Manage and coordinate container-related activities, including vanning, devanning, lifting operations, ensuring compliance with safety and operational standards.
- Supervise and guide workers on cargo handling especially for oversize or irregular heavy loads.
- Develop and implement method statements and risk assessments for non-standard operations or critical handling tasks.
- Ensure proper documentation of all warehouse activities, including job sheets, checklists, cargo condition reports, and implement systematic updates for traceability and audit readiness.
Logistics Coordination :
Plan and schedule shift resources based on operational needs.Coordinate manpower deployment to meet order fulfilment timelines and customer requirements.Coordinate closely with transport providers and internal teams to ensure timely pickup, delivery, and resource allocation.Optimised storage and yard space, equipment, and labour.Team Supervision :
Lead and supervise a team of warehouse staff and outsource labours.Monitor daily work assignments and ensure efficient task execution.Provide on-the-job guidance and support to ensure productivity and discipline.Enforce compliance with standard operating procedures (SOPs) and safety regulations.Lead daily briefings and allocate tasks based on workload and priorities.System & Process Management :
Use warehouse management systems (WMS) and ERP platforms for inventory control and tracking.Maintain accurate logistics and inventory records for audit and reporting purposes.Identify and implement process improvements to enhance efficiency and reduce cost.Compliance & Safety :
Enforce adherence to workplace safety and health regulations (WSH).Lead the development, review, and implementation of Risk Assessments (RA) and Safe Work Procedures (SWP), lifting operations, method statement, coordinate Safety Orientation Course (SOC) courseSupport the implementation and maintenance of safety management systems, including BizSafe standard and ISO 45001 compliance.Conduct toolbox meetings, safety briefings, and facilitate timely incident / accident reporting.Issue and follow up on Corrective and Preventive Actions (CAPA) to address safety breaches or near-miss incidents.Monitor daily operations to ensure full compliance with Standard Operating Procedures (SOPs), legal requirements, and audit standards.Office & Operational Coordination
Liaise with office operations team for inbound / outbound scheduling, documentation, and order instructions.Track and report daily movement of goods, anomalies, and inventory discrepancies.Support safety and customer audit.Customer & Stakeholder Engagement
Serve as the first point of contact for customer service issues, operational queries and issue resolutions on the ground.Collaborate directly with clients, vendors, and transport partners to coordinate delivery schedules, manage special cargo handling, and align on expectations.Work independently to address and resolve customer concerns in a timely and professional manner, ensure minimal disruption to operations.Think proactively and apply out-of-the-box solutions to improve service quality, operational efficiency, and customer satisfaction.Build strong working relationships with both customers and suppliers to ensure continuous support, responsiveness, and long-term collaboration.Escalate complex or critical issues with proposed solutions to operation management for effective decision-making.Requirements :
Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, or related field.3–5 years of hands-on experience in warehouse and logistics operations, with at least 1 year in a supervisory role.Proficiency in WMS, inventory control systems, and Microsoft Office tools.Strong leadership, communication, and problem-solving skills.Tell employers what skills you have
WMS
Warehousing
Microsoft Office
Warehouse Management
Workplace Safety
Inventory
ERP
ISO
Supply Chain
Inventory Control
Stakeholder Engagement
Compliance
Customer Satisfaction
Scheduling
Shipping