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Assistant Engineer - 5 days | Up to $3.5k (0580) - THE SUPREME HR ADVISORY PTE. LTD.

Assistant Engineer - 5 days | Up to $3.5k (0580) - THE SUPREME HR ADVISORY PTE. LTD.

THE SUPREME HR ADVISORY PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
5 days ago
Job description

Roles & Responsibilities

Salary : $3,000 - $3, 500

Working Days : Monday – Friday, 8.30am – 5.30pm

Location : MBS

Responsibilities : Operational Support

  • Assist the Account Manager in coordinating and prioritizing maintenance tasks, addressing issues encountered by the team.
  • Support the optimization of manpower, standard time, equipment, and energy usage.
  • Provide regular updates on maintenance activities and help resolve operational challenges.

Customer Relationship Management

  • Assist in responding to customer complaints and support customer satisfaction investigations.
  • Work with the Account Manager to collect feedback from customers, Dealers / Distributors, and maintain positive relationships.
  • Help escalate complex issues to the Account Manager that may impact service quality or business performance.

    • Financial Support

  • Assist the Account Manager in monitoring financial performance, documenting expenses, and helping to track account receivables.
  • Support the management of after-sales service delivery, including the use of Microsoft Business Central for financial tracking.
  • Aid in the preparation of financial reports, including service revenue and margin data.

    • Team Management

  • Provide administrative support in the recruitment, interviewing, and training of technicians as required by workload demands.
  • Support the management of a team of technicians by tracking their schedules, workload, and performance metrics.
  • Help facilitate communication between technicians, subcontractors, OEMs and the Account Manager to ensure smooth operations.

    • Logistics and Procurement

  • Assist with parts, materials, and tools procurement for scheduled maintenance, repairs, and emergency service calls.
  • Support logistics planning to ensure that the necessary resources are available for maintenance activities.
  • Aid in the coordination with subcontractors, from comparing quotations to ensuring timely delivery of services and materials.

    • Contract and Quotation Support

  • Help in the preparation and management of contract renewals, ensuring that all necessary documentation is in place.
  • Assist the Account Manager in generating quotations for simple repairs and service requests.

    • Health, Safety, and Compliance

  • Help drive Environmental, Health, and Safety (EH&S) initiatives, ensuring compliance during all maintenance operation.
  • Support the monitoring of safety standards and participate in creating EH&S awareness within the team.

    • Performance Metrics

  • Assist in tracking and reporting key performance indicators (KPIs), such as technician productivity, field expenses, and Aftermarket Service Sales revenue.
  • Provide regular feedback on operational performance to the Account Manager.

    • Job Requirements :

  • Min. Diploma in Mechanical / Electrical / Electronic Engineering or equivalent practical experience.
  • Proficiency in Microsoft Business Central or similar tools.
  • Familiar with EH&S standards and practices.

    • The Supreme HR Advisory Pte. Ltd || 14C7279

    Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

    Tell employers what skills you have

    Sales

    Aftersales

    Customer Relationship Management

    Environmental Health

    Procurement

    Compliance

    Team Management

    Administrative Support

    Customer Satisfaction

    Service Delivery

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    Assistant Engineer • D01 Cecil, Marina, People’s Park, Raffles Place, SG