Roles & Responsibilities
Role : Platform Operations Engineer
JD :
Key Responsibilities :
- Maintain critical infrastructure platforms including compute, storage, virtualisation, and supporting systems across development, staging and production environments.
- Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability.
- Support platform enhancement initiatives and implementation of new infrastructure solutions, ensuring alignment with enterprise architecture standards.
- Manage virtualisation platforms (e.g., VMware, Hyper-V), including capacity monitoring, performance optimisation, and lifecycle management.
- Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack).
- Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption.
- Provide L2 / L3 technical support for platform-related incidents, conducting problem determination and resolution.
- Support containerisation initiatives and maintain container orchestration platforms for traditional workloads where applicable.
- Implement Infrastructure as Code (IaC) practices to automate platform provisioning and configuration management.
- Maintain backup, DR, and high-availability solutions for critical platform components.
- Follow security controls implementation, including access management, security hardening, and compliance monitoring.
- Collaborate with application teams to support platform stability, performance, and scalability requirements.
- Create and maintain platform documentation, runbooks, and standard operating procedures.
- Support team members on platform operations and modern infrastructure practices.
Technical Requirements :
Strong experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V)Experience in storage systems (SAN, NAS) and enterprise backup solutionsProficiency in Linux and Windows Server administrationExperience with infrastructure automation tools (Ansible, Puppet, Chef)Knowledge of container technologies (Docker, Kubernetes)Familiarity with monitoring and observability platformsExperience with Infrastructure as Code practicesUnderstanding of networking concepts and technologiesScripting abilities (Python, PowerShell, Bash)Experience with high-availability and disaster recovery solutionsQualifications :
Bachelor's degree in Computer Science, Information Technology, or related fieldExperience in infrastructure operations and engineeringStrong understanding of enterprise infrastructure componentsExperience in supporting infrastructure modernisation initiativesExcellent problem-solving and analytical skillsStrong documentation abilitiesEffective communication skills with both technical and non-technical stakeholdersDesired Certifications :
VMware Certified Professional (VCP)Microsoft Certified : Windows ServerRed Hat Certified Engineer (RHCE)ITIL v4 FoundationTell employers what skills you have
Puppet
Scalability
Kubernetes
Analytical Skills
VMware
Scripting
Reliability
Configuration Management
Networking
Python
Docker
ITIL
Ansible
Orchestration
Linux
Technical Support