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IT Business Partner, Singapore

IT Business Partner, Singapore

EtonHouseSingapore
2 days ago
Job description

Job Description

1. Strategy & Roadmap (Singapore)

  • Build and maintain the Singapore Digital & Data Roadmap, aligned to

business strategy and Group architecture standards; span teaching & learning

(LMS / classroom tech), admissions & enrolment, parent communications,

safety & duty of care, finance / HR systems, and facilities / IoT where relevant.

  • Translate pain points into prioritised epics with benefit cases, timelines, and
  • budget asks; ensure fit with EdTech directions in Singapore schools.

    2. Business Relationship Management (BRM)

  • Serve as the single point of contact between business leaders (Principals,
  • Heads of Department, Corporate leads) and IT.

  • Run structured demand intake, discovery workshops, and user journey
  • mapping; maintain a visible backlog and decision logs.

    3. Delivery Orchestration (through the IT team)

  • No direct line control over school operations : partner with the IT team to
  • plan releases, sequence dependencies, and remove blockers.

  • Define acceptance criteria and value KPIs; ensure training, enablement,
  • and change management for teachers and staff. (Emphasis on operational

    effectiveness and continuous improvement echoes leading IT performance

    roles).

    4. Hands on Prototyping & POCs (incl. AI)

  • Build quick POCs (low code / cloud tools, data prototypes, LLM powered
  • assistants) to test feasibility and value.

  • Design AI guardrails (prompt / data policies, human in the loop) with PDPA compliant data handling.
  • 5. Data, Security & Compliance

  • Champion data governance for student, parent, and staff data; align
  • processes and vendor contracts with PDPA obligations and school policies.

  • Coordinate with Group Security and Legal on risk, BCP / DR, incident
  • readiness, and privacy impact assessments.

    6. Architecture & Vendor Management

  • Ensure solutions integrate with core platforms (e.g., SIS, LMS, identity / MDM,
  • analytics) and follow Group standards.

  • Shape RFPs, evaluate vendors, manage SLAs, and track total cost of
  • ownership and ROI.

    7. Performance & Value Realisation

  • Establish IT performance metrics for Singapore (adoption, uptime,
  • time to onboard, issue MTTR, digital NPS); run monthly dashboards and

    reviews to CEO SG —mirroring best practices around portfolio / performance

    management.

    Qualifications :

  • At least Degree in Computer Science, Information Systems, Engineering, or related
  • field; advanced degree a plus.

  • 5+ years in technology and / or digital roles with at least 1–3 years partnering
  • senior business stakeholders; education or multi-site services experience

    advantageous.

  • Demonstrated IT governance / portfolio skills (prioritisation, value tracking) and change management in complex environments. (Comparable leadership / accountability patterns are seen in global ITBP roles.
  • Hands-on ability to build POCs (low-code apps, analytics prototypes, workflow automation, LLM pilots).
  • Familiarity with SIS / LMS, identity / MDM, integration patterns (APIs / iPaaS), cloud services, and analytics / BI is a plus.
  • Understanding of PDPA and education sector expectations in Singapore; being able to embed compliance by design is also a plus.
  • Department

    EtonHouse HQ

    Locations

    Stevens Road

    About EtonHouse Singapore

    EtonHouse emphasises child-led learning, fostering happiness, engagement, open-mindedness, critical thinking, and a lifelong love for learning. Our inquiry-based pedagogy, established 30 years ago, has made us a leader in education, offering a comprehensive K-12 pathway from Infant Care to High School in Singapore and 9 other countries. The group also manage E-Bridge, part of Singapore's Anchor Operator Scheme for affordable Pre-Schools, and Middleton International School, an affordable through-train international school.

    Founded in 1995

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