L1 Security Analyst (AL-FRC250214 007 / 01)

L1 Security Analyst

Our client is a telecommunications service provider in Singapore. With the expansion of the team, they are looking for a L1 Security Analyst to join the team.

Responsibilities

• 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.
• 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT / OT managed security devices, or from the website defacement restorer activation alert.
• 24 x 7 manage problems till closure which include :
• Ensure that Service Level Agreements are met.
• Liaising with customers with regards to information security incidents
• Provision and performance of remedial actions to enhance customers' network security posture
• Min 1 year working experience in IT Infrastructure Operation and / or Support.
• Willing to work with 24 / 7 shift pattern that includes weekend work.
• Sound fundamental knowledge on Internet technologies, such as TCP / IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).
• Understanding of firewalls, endpoint detection and response (EDR), IDS / IPS, WAF, etc.

Desired qualifications

Benefits

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