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Service Advisor
FLINTEX CONSULTING PTE. LTD.D02 Anson, Tanjong Pagar, SG12 days ago
Job descriptionSchedule service appointments and manage the service workflow. Coordinate with technicians to ensure timely and accurate diagnostics and repairs. Keep customers informed of the status of their vehicle throughout the service process. Review the service and repairs completed with the customer, ensuring satisfaction. Prepare and present accurate cost estimates for labor, parts, and additional services. Process service orders, invoices, and payments. Maintain detailed records of services performed and parts used. Experience in a Dealership setting will be an advantage Attention to detail and a commitment to delivering high level of customer service Knowledge of automotive repair and maintenance Strong organizational and multitasking abilities Possess class 3 driving license would be a plus but not compulsory
Roles & Responsibilities
Responsibilities : Customer Service
- Listen to and document customer concerns and issues with their vehicle.
- Provide clear and concise explanations of recommended services and repairs.
- Offer advice on vehicle maintenance and warranties.
Service Consultation and coordination
Administration
Qualifications :
Working hours : 5.5 days
Mon to Fri 8.30am - 5.30pm
Sat 8.30am - 12.30pm
Tell employers what skills you have
Interpersonal Skills
Administration
Automotive Repair
Estimates
Vehicles
Good Communication Skills
Attention to Detail
Driving License
Class 3 Driving License
Warranty
Automotive Industry
Customer Satisfaction
Vehicle Maintenance
Customer Service
Automotive Engineering
Mechanical Engineering
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Service Advisor • D02 Anson, Tanjong Pagar, SG