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Engineer, Platform Engineering - D01 Cecil, Marina, People’s Park, Raffles Place, SG

Engineer, Platform Engineering - D01 Cecil, Marina, People’s Park, Raffles Place, SG

IHS MARKIT ASIA PTE. LTD.D01 Cecil, Marina, People’s Park, Raffles Place, SG
3 days ago
Job description

Roles & Responsibilities

The Team : Team is responsible for providing high quality Technical Support across a wide suite of products within DVR business segment. The TechOps team works closely with a highly competent Client Services team and the core project teams to resolve client issues and improve the platform. Our work helps ensure that all products are provided a high-quality service and maintaining client satisfaction. The team is responsible for owning and maintaining our cloud hosted apps.

The Impact : The role is an extremely critical role to help affect positive client experience by virtue of maintaining high availability of business-critical services / applications.

What’s in it for you : The role provides for successful candidate to have :

  • Opportunity to interact and engage with senior technology and operations users
  • Work on latest in technology like AWS, Terraform, Splunk, Grafana etc.
  • Work in an environment which allows for complete ownership and scalability
  • Exposure to learn about industry leading Equities products

Responsibilities : We are looking for a seasoned TechOps / app Support Engineer who has experience :

  • The person would require delivering all aspects of production support for various applications along with some of 3rd party vendor products including incident resolution or proactive mitigation, change & problem management; would ensure compliance to all agreed SLAs and requirements
  • managing and maintaining cloud infrastructure
  • performing a variety of tasks including coordinating all resources and stakeholders, planning and setting milestones, assigning responsibilities and monitoring, summarizing and communicating progress and status
  • mentoring and developing junior members of the team
  • ability to act as SME and ability to independently handle client issues and incident escalations
  • What We’re Looking For :

    someone with 2+ years of Application Support / TechOps experience with team management experience of over 3 years having below skills :

  • Knowledge of cloud technologies like AWS, Containerization, CI / CD, GitHub / Gitlab, Cloud networking - Must
  • Oracle, PL / SQL Query, Linux / Unix Shell Scripting (or Python), Java – Must
  • Keen problem solver with analytical nature and excellent problem-solving skillset
  • Open minded, flexible and willing to adapt to changing situations
  • Be able to work flexible hours including some weekends and possibly public holidays to meet work demands and project deadlines
  • Excellent communication skills, both written and verbal, in the English language with ability to represent complex technical issues / concepts to non-tech stakeholders
  • Tell employers what skills you have

    Excellent Communication Skills

    Mentoring

    Requirements Gathering

    Scalability

    Oracle

    High Availability

    Scripting

    Ruby

    Problem Management

    Networking

    Python

    Containerization

    Team Management

    Java

    Equities

    Technical Support

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    Engineer • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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