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SOC Analyst
INFINITY CYBERSEC PTE. LTD.Singapore29 days ago
Job descriptionFresh graduates from ITE Nitec / higher Nitec or Diploma in IT. Malaysians are welcome to apply. Willing to work shift based from 9am to 9pm / 9pm to 9am Familiar with SOC processes will be advantage. Training will be provided.
Job responsibilities :
- Manage and improve SOC systems and infrastructure.
- Configure and troubleshoot security infrastructure devices.
- Prepare and document standard operating procedures and protocols.
- Identify and define system security requirements.
- Advise external and internal parties on problems regarding security infrastructure or customer devices.
- Problem resolution within SLA time frame
- Manage and handle customer's change request on Managed devices.
- Provide reports for Daily & Monthly Device Health check, Monthly Maintenance, Daily / Weekly / Monthly Problem, and Monthly Infrastructure Maintenance SLA fulfilment.
- Act as Incident first responder for a 24 / 7 staffed SOC, reviewing, and verifying system alerts with Day and Night shift.
- Incident response coordination and support
- Daily incident triage, tracking, and handling alert
Job requirements :
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Analyst • Singapore