Working location : Work from
home
Industry : Staffing and
Recruiting
Working hours : 3 hours, 3 days per
week
Salary : $10 to $13 per
hour
About
Us :
At EQUE, we specialize in connecting
job seekers with their ideal career opportunities. As a trusted
name in the recruitment industry, we are committed to delivering a
positive experience for candidates and clients
alike.
Role
Overview :
We are seeking a compassionate
and detail-oriented Part-Time Public Relations
Officer to manage and address candidate grievances
with professionalism and empathy. This role is ideal for someone
with excellent interpersonal skills, a passion for resolving
issues, and the ability to maintain strong
relationships.
Key
Responsibilities :
Grievance Resolution : Serve
as the first point of contact for candidates' concerns, ensuring
complaints are addressed promptly and effectively
Candidate Support : Actively
listen to candidates' feedback, provide solutions, and maintain
open communication channels
Conflict Mediation : Mediate
between candidates and recruiters to resolve misunderstandings or
issues amicably
Record
Management : Maintain accurate and confidential
records of grievances and resolutions
Process Improvement : Provide
insights and feedback to the team to enhance candidate experience
and satisfaction
Brand
Representation : Uphold the company's reputation by
fostering positive relationships and ensuring professional
communication at all
times
Requirements :
Prior experience in public relations, customer service,
or a related field is preferred
Strong
problem-solving skills with the ability to handle sensitive
situations with discretion
Excellent verbal
and written communication skills
A friendly,
empathetic, and professional demeanor
Ability
to work independently and commit to a flexible part-time
schedule
What We
Offer : A collaborative
work environment with supportive colleagues
Competitive hourly rate with room for growth based on
performance
The chance to make a real
difference in enhancing candidate
satisfaction
How to
Apply :
If you are passionate about helping
others and excel at conflict resolution, we'd love to hear from
you.
Join us in ensuring every candidate's
experience is a positive one!
Public Relation Officer • Singapore