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Global Application Support (Division Leader) - JK

Global Application Support (Division Leader) - JK

Pasona Singapore Pte. Ltd.WorkFromHome, Singapore, Singapore
9 days ago
Job description

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  • Hybrid work arrangement (WFH 2 days per week)

Overview

Job Purpose :

To drive the efficient development, enhancement, and support of both regional and global applications across our organization. You will oversee the complete lifecycle of application development projects, ensuring they align with business objectives, as well as provide robust support for global and regional applications.

The role involves meticulous planning, communication, coordination, and a deep commitment to quality, standardization, and ongoing improvement. The role will also involve working on exciting and trending technology projects such as low-code / no-code application development, BI and Generative AI implementation. The role will support various applications, including SCM, iOS and Android-based mobile apps, in-house Center Management, Student Management and Enrollment Management.

Responsibilities

Duties & Responsibilities :

  • Global Applications

    • Lead global application rollouts and change management.

  • Collaborate with the first-level support team during global application releases.
  • Regional Applications

    • Manage regional application planning, development, and support.

  • Collaborate with the first-level support team during regional application releases.
  • Lead digital transformation efforts to enhance Office productivity.
  • Implement and promote the adoption of digital solutions.
  • Team Building

    • Plan and execute initiatives to enhance team capabilities.

  • Provide mentorship, training, and performance evaluations.
  • Supporting and Leading Subsidiary ICT Members

    • Guide subsidiary ICT members in following development governance.

  • Conduct training, knowledge sharing, and performance monitoring.

    • Job Requirements

  • Degree in a relevant field such as Computer Science, Information Technology, or Business Administration
  • 5-10 years of experience in a leadership role, such as a manager or team lead, overseeing application development and support teams
  • Strong background in application development, including experience with various software development methodologies, programming languages, and technologies relevant to the organization's needs
  • Proven experience in managing complex IT projects, including planning, execution, and delivery
  • Experience in leading digital transformation initiatives, implementing digital solutions, and driving productivity enhancements through technology
  • Experience in managing application development using low-code / no-code platforms would be advantageous
  • Familiarity with cloud-native architectures (Azure / AWS), CI / CD and DevSecOps would be advantageous
  • Experience in managing third-party vendors and contracts for application development and support services
  • Experience in aligning technology strategies with business objectives and developing long-term IT plans
  • Experience in managing organizational change and facilitating smooth transitions during application updates and changes
  • Proven ability to manage budgets and allocate resources effectively for application development and support initiatives
  • Experience in identifying and mitigating risks associated with application development and support activities
  • Relevant certifications, such as Project Management Professional (PMP), Certified ScrumMaster (CSM), Certified Information Systems Security Professional (CISSP), ITIL, or industry-specific certifications would be advantageous

    • Interested applicants please apply directly for further shortlisting review.

    We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

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    Seniority level

  • Mid-Senior level

    • Employment type

  • Full-time

    • Job function

  • Information Technology

    • Industries

  • Primary and Secondary Education, Education, and Higher Education

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    Application Support • WorkFromHome, Singapore, Singapore