Respond to customer inquiries through email, chat, or support ticket systems
Provide administrative support, including documentation and data entry
Maintain accurate and up-to-date customer records in internal systems
Coordinate with internal teams to assist in resolving customer issues
Prepare reports, summaries, and other administrative documents as required
Support the customer service team in delivering a high standard of service
Requirements
Strong written communication and organizational skills
Previous experience in administrative, customer service, or support roles is preferred
Ability to manage multiple tasks and prioritize effectively
Reliable internet connection and a quiet, distraction-free home workspace
Proficiency in basic computer tools such as Google Workspace, Excel, and CRM systems
Strong attention to detail with good problem-solving skills
Salary
USD $550 – $900 per month, based on experience and performance
Important Notes
Due to the high volume of applications, only candidates who meet the role requirements will be contacted
Please do not send job application inquiries via social media; all official communication will be conducted via email
If you do not receive a response, you may reapply after six months for another suitable position within the company
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Customer Service Admin • Singapore
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