F&B Supervisor

Roles & Responsibilities

GENERAL OVERVIEW

Reporting to the Outlet Manager / Operations Manager. Assisting the managers in overseeing outlet operations.

JOBSCOPE

• Ensure smooth daily operations of outlet. Covers managerial duties when managers are not available.
• If Managers are in outlet, he / she is stationed according to Manager’s instructions.
• Check availability of menu items for the day.
• Daily cashiering and accuracy in transactions.
• Serve customers with friendly and uncompromising service. Makes every effort to let customers feel welcomed. Ensures servers follows likewise.
• Solicit feedback from customers, likewise staff, in areas for improvement and incorporates useful suggestions into the operations.
• Knows duties and responsibilities of all staff and ensures that they carry them out.
• Supervise operations in outlet and serves customers when required.
• Motivate and supervise staff to do suggestive selling.
• Assist in handling cash flow and petty cash payments.
• Handle all feedback of customers.
• Any other tasks as and when assigned by the Management.

JOB REQUIREMENT

The minimum entry level requirement for the job, in terms of :

Professional Experience

At least 2 years’ experience as a senior server / supervisor in a café or restaurant.

Other Requirements

Tell employers what skills you have

Quality Control

Food Safety

Cooking

Interpersonal Skills

Food Quality

Inventory

Investigation

Sanitation

Selling

Good Communication Skills

Cashiering

Articulate

Customer Service

Cash Flow