Store Supervisor

Objective

A key role as part of Furla, you will be the brand ambassador and create exceptionally positive experiences for every customer you encounter. You will embody the Furla values, vision and standards in everything you do.

You will actively contribute to the success of the Company whilst adhering to our policies and operational standards. You are a driven individual who is passionate about luxury retail and takes pride in delivering results and meeting targets.

A high performer who takes pride in their deliverables through quality, you will be able to make impact and influence process in line with best market practice.

Key Responsibilities

Sales

• Create positive experiences for customers in store showcasing Furla merchandise and driving conversion resulting in sales
• Drive sales through a variety of measures including Conversion rate, ATV and UPT
• Achieve personal sales targets and store sales targets
• Lead team to drive remote selling sales performance and complete social media product sharing tasks
• Commercial mindset , Passion for sales and outstanding customer service
• Clientele building, driving client repurchase rates and cross selling
• Offering after-sales service to build potential and current customer relationships
• Facilitate off site pop-up sales event to achieve sales goal

Customer Care & CRM

Product Knowledge

People Management

Communication

Visual Merchandising & Store Presentation

Skills / Experience