Passenger Service Officer (Customer Service) - ChangiAirport

Job Information : Basic salary

up to $2,800

• Shift allowance + OT

Payment

Working hours : 6 days per week rotating shift including

overnight

Training

provided!

Responsibilities :

Coordinate passenger flows and information with airline

crew, in-flight staff, and airport ground teams, including during

delays or disruptions.

Perform document and

boarding pass verification to ensure travel and security

compliance.

Guide, develop, motivate and

mentor team members to upload the highest of service and discipline

standards

Greet and assist passengers

throughout the check-in process, boarding gates, and

arrivals.

Handle service disruptions and

prepare operational reports.

Follow SOPs for

safety, security, and service

quality.

Requirements :

Proficient in

English, additional languages would be a plus to communicate with

international passengers

Cheerful and outgoing

personality

Service-oriented and willing to go

the extra mile

Comfortable working shift

hours

We regret that only

shortlisted candidates will be notified.

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disclose your personal data and / or resume for the purpose of

processing and administrating this job

application.

Mandy Lim

Recruit Fast

Pte. Ltd. (EA License : 23C1828)

EA Personnel : R23117478