Roles & Responsibilities
Based in the middle of South-East-Asia, Volkswagen Group Regional After Sales Singapore (VRAS) is a regional office of Volkswagen Group, representing 22 countries and 31 importers in the Asia-Pacific region for After Sales purposes. Linked to this office is also a regional warehouse that ensures a fast and reliable supply of Genuine Parts to Volkswagen Group and its brands’ customers in the region. VRAS is a division of AUDI Singapore PTE Ltd.
Job Responsibilities
Regional warehouse logistics :
- Supervise Logistics team to achieve operational efficiency
- Monitor Service provider performance and ensure KPI are met
- Ensure inventory level is maintained at level to provide maximum Customer Satisfaction and minimum cost
- Conduct random physical stock checks to ensure inventory control accuracy and security
- Develop Customer Satisfaction measurement processes and monitor the degree of satisfaction
- Initiate and implement changes to ensure Customer satisfaction deficiencies are eradicated
- Ensure that all Quality related standards are implemented and maintained
- Provide expertise to importers to continuously improve supply chain processes in Asia Pacific Region
- Responsible for risk management for all processes related to the regional warehouse
Business Development :
Develop budgets, investment requirements and performance standards for the Regional Parts Centre as well as monitor performance and negotiate improvementsContinuous expansion of product offer and market coverage through the regional warehouse, identification of potential for regional sourcingEnsure meansurement of Supply Chain CO2 footprint in the region and define corresponding measures to achieve targetsDefinition and establishment of a regional inventory planning roleStaff planning, including staff requirement, skill and career developmentLiaise with relevant government departments in order to update on latest policies and business environment in Singapore and Asia Pacific RegionClose cooperation with HQ on all Supply Chain projects in the regionMarket Supply Chain steering APAC :
Independently manage logistics performance and key logistics projects at all levels of the supply chain of the assigned markets (NSCs) IN APACDefine, negotiate and follow up on the supply chain related content of the Group Business Plans After Sales and personal target agreements (MbOs) with the Group Supply Chain Managers of the assigned markets in the regionAgreement of countermeasures as well as tracking of implementation in assigned markets and brands of the regionResponsibility for the implementation of logistic standards for efficient After Sales supplyOptimize procedures, tools and concepts for the execution of standardized business reviews of the Group After Sales management as well as for the execution of bilateral Logistics Performance Reviews and special cost reviewsClosed cooperation with international market steering team in HQJob Requirements
Degree in logistic management or business administrationAt least 6 to 8 relevant years of experience in logistic or material management in automotive car producer level with established network within VW Supply Chain GroupBilingual in English and MandarinExcellent knowledge in automotive parts supply chain management on OEM level (wholesale and retail)Proficiency in inventory management or warehouse management of a multi-functional and cultural teamKnowledge of other foreign languages; e.g. German, to collaborate with HQGood interpersonal, communication and analytical skillsKnowledge in supply chain managementSelf-motivated individual that can work on his / her own and travel internationallyWe regret that only shortlisted candidate will be notified.
Tell employers what skills you have
Excellent Communication Skills
Operational Efficiency
Customer Satisfaction Survey
Leadership
Analytical Skills
Logistics
Risk Management
Inventory Management
Performance
Project Management
KPI
