Roles & Responsibilities
We are looking for engineers with cybersecurity knowledge and experience in pre-sales, support and / or post sales delivery roles.
As a Solutions Engineer, you will :
- Be responsible for all Engineering activities for Cyber Security products (e.g., SASE, WAF, endpoint security, DNS Security, DLP, NDR).
- Get involved in large-scale local & regional projects.
- Provide technical solution initiatives, PoC and implementation services including proposal, design, testing, deployment & documentation.
- Provide technical support and ensure customer satisfaction.
- Analyse and clarify customer queries through troubleshooting and researching existing knowledgebase articles / known issues.
- Be on routine standby to support 24×7 maintenance support calls.
- Actively participate in team and departmental meetings by providing feedback on the current day to day activity and recommendations for improvement.
About You :
3 years or more experience supporting cybersecurity or network security related solutions (i.e. Web Proxy, WAFS, or Next Generation Firewall), particularly in the administration of such solutions.Able to communicate issues clearly and concisely, verbally and in written form.Can perform endpoint & network troubleshooting to identity and isolate the cause of the issue.Equipped with knowledge & experience of Cloud Based solutions.Independent and a team player.Willing to work hard and has the passion to learn new technologies.Salary will commensurate with the applicant's profile.)
Tell employers what skills you have
Cyber Threat Hunting
Information Security
technical solution
Troubleshooting
Cyber-security
Cyber Security
Endpoint Protection
Cyber Defense
Network Troubleshooting
Networking
Cyber Incident Management
Technical Sales Support
cloud servers
Endpoint Security
Technical Sales
Network Security
Technical Support