Senior / Sales Manager - M Hotel Singapore

The incumbent is responsible for assisting with selling guestrooms, meeting rooms and additional services to companies or groups as and when required.

Responsibilities

• Involvement with credit meeting, business travel and tradeshows
• Develop New accounts
• Handle Travel Agents (Inbound & Outbound Market)
• Consolidate and update competitor information and market trends
• Responsible for assisting with selling guestrooms, meeting rooms and additional services as required.
• Duties may include conducting site inspections, soliciting and generating new and repeat business
• Maintaining organization of office files and reports and preparing written correspondence
• Responsibilities also include working with operations staff to ensure a high level of customer satisfaction
• Providing mentoring and training of junior staff
• Leverages other Sales Office resources and administrative / support staff to achieve personal and team related revenue goals
• Market analysis and implementing a sales & marketing strategy for the purpose of seeking out new business through various industries
• Analyze and research potential business opportunities from competitor Hotels and create a prospect list for targeting
• To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of Hotel
• Handle all inquiries and ensure timely follow up on the same business day (24hours)
• Supervision of daily work flow including Proposals and Contracts
• Conduct site tour & discussion with potential clients
• Achievement of budgeted labour costs
• Achievement of budgeted departmental profitability
• Achievement of budgeted room sales Revenue, ADR, Room Nights