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Senior / Sales Manager - M Hotel Singapore

Senior / Sales Manager - M Hotel Singapore

MILLENNIUM & COPTHORNE INTERNATIONAL LIMITEDSingapore
15 days ago
Job description

The incumbent is responsible for assisting with selling guestrooms, meeting rooms and additional services to companies or groups as and when required.

Responsibilities

  • Involvement with credit meeting, business travel and tradeshows
  • Develop New accounts
  • Handle Travel Agents (Inbound & Outbound Market)
  • Consolidate and update competitor information and market trends
  • Responsible for assisting with selling guestrooms, meeting rooms and additional services as required.
  • Duties may include conducting site inspections, soliciting and generating new and repeat business
  • Maintaining organization of office files and reports and preparing written correspondence
  • Responsibilities also include working with operations staff to ensure a high level of customer satisfaction
  • Providing mentoring and training of junior staff
  • Leverages other Sales Office resources and administrative / support staff to achieve personal and team related revenue goals
  • Market analysis and implementing a sales & marketing strategy for the purpose of seeking out new business through various industries
  • Analyze and research potential business opportunities from competitor Hotels and create a prospect list for targeting
  • To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of Hotel
  • Handle all inquiries and ensure timely follow up on the same business day (24hours)
  • Supervision of daily work flow including Proposals and Contracts
  • Conduct site tour & discussion with potential clients
  • Achievement of budgeted labour costs
  • Achievement of budgeted departmental profitability
  • Achievement of budgeted room sales Revenue, ADR, Room Nights
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Manager Singapore • Singapore