Operations Officer - D20 Bishan, Ang Mo Kio, SG

Roles & Responsibilities

Job Description

1. Daily Allocation of PHC / taxi vehicles to hirers, new or existing hirer replacement.

2. Ensure daily processing of hiring out of PHC / taxi vehicles with target to increase revenue fleet.

3. Manage drivers incentives and rebates payout.

4. Furnishing of driver details to authorities for PHC / taxi vehicles summons.

5. Propose and participate in User Acceptance Testing of internal Fleet Management System enhancements.

6. Generate and prepare reports on scheduling and allocation of vehicles – PHC & taxi.

7. Monitor and answer drivers’ enquiries thru DRO emails / calls and attend to walk in drivers queries.

8. Any other adhoc duties assigned

Job Requirements

1. Minimum GCE ‘O’ Level

2. Proficiency in MS Office to prepare reports / presentation slides

3. Prior experience in customer service or operations

4. Good communication skills (verbal and written)

5. Problem solving mindset

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Problem Solving

Administration

Vehicles

MS Office

Fleet Management

Good Communication Skills

Customer Service

Scheduling