Customer Care Receptionist (@Telok Blangah)

Roles & Responsibilities

Immediate headcount available. Apply Now! 5-day work week 8.30am-6.15pm, rotating shifts with at least one weekend. No nightshift. Clinics are closed on public holidays.

What do you need to do:

• Perform front desk duties such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Managing payment collection and submitting dental claims via CHAS, Medisave or Insurance portals.
• Maintain overall clinic cleanliness, infection control and professional image.
• Perform other administrative duties such as maintaining clinic records, manage office supplies, fill out clinic forms, and file timely reports.

What do you need to have:

• Minimum Local Polytechnic Diploma or equivalent
• Possess good communication skills
• Must be able to work on at least one weekend (Sat or Sun)
• Able to work in multiple locations as needed operationally

Why join us:

• Full structured training provided
• Work-life balance - 5-day work week with no night shifts and closed on public holiday
• Annual leave and Additional Reward Leave
• Medical and Dental benefits
• Performance Incentives
• Opportunities to grow and venture in the role

Tell employers what skills you have

Microsoft PowerPoint
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Arranging
Problem Solving
Customer Care
Data Entry
Good Communication Skills
Cashiering
Team Lead
Customer Satisfaction
Customer Service
Scheduling
Directing