Account Manager - D19 Serangoon Garden, Hougang, Sengkang, Punggol, SG

Roles & Responsibilities

We are looking for a skilled Account Manager to join our team. The Account Manager will serve as the primary contact for clients, ensuring excellent service, building long-term relationships, and driving account growth. You will oversee a portfolio of clients, ensuring their needs are met and delivering solutions that align with their business goals.

Responsibilities :

• Client Relationship Management : Build and maintain strong relationships with clients, ensuring high satisfaction and retention.
• Account Growth : Identify new opportunities within existing accounts and develop strategies for upselling and cross-selling.
• Project Management : Coordinate internal resources to ensure client needs are met on time and within budget.
• Problem Resolution : Address and resolve client issues quickly and effectively, ensuring long-term satisfaction.
• Reporting & Analytics : Monitor client performance and provide regular reports on account health and opportunities.
• Collaboration : Work with sales, marketing, and product teams to ensure a seamless experience for clients.

Skills and Qualifications :

If you meet the qualifications and are ready to take on a rewarding challenge, we encourage you to apply and join our team. Together, we can achieve exceptional results and deliver outstanding service to our clients.

Tell employers what skills you have

Negotiation

Account Management

Microsoft Excel

Interpersonal Skills

Relationship Management

Problem Solving

Presentation Skills

Team Player

Customer Service

Business Development