Management Trainee

Roles & Responsibilities

Job Description

• Assists the Outlet Manager in implementing business plans.
• Performs store-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support.
• Involved in staff control and handling people issues.
• Responsible for the recruitment, training and motivation of staff.
• Conduct food and beverage hygiene audit.
• Conduct orientation and training.
• Conduct staff performance assessment process.
• Facilitate compliance with legislative and regulatory requirements.
• Lead team to implement change.
• Lead with service vision.
• Manage outlets and equipment maintenance.
• Managing the customer experience.
• Monitor income and expenses.
• Provide information for management decision making.
• Provide quality control for service.

Tell employers what skills you have

Leadership

Quality Control

Customer Experience

Interpersonal Skills

Inventory

Administration

Management Decision Making

Equipment Maintenance

Compliance

Cashiering

Communication Skills

Customer Satisfaction

Regulatory Requirements

Customer Service

Loss Prevention

Scheduling

Hotel Management

Audit

Back Office

Hospitality