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Restaurant Manager - WOJIAOXIANG PTE. LTD.
WOJIAOXIANG PTE. LTD.D07 Golden Mile, Middle Road, SG21 hours ago
Job descriptionSupervise daily operations to ensure smooth service in reception, ordering, food delivery, and cashiering. Coordinate resources effectively during peak periods and handle unexpected situations professionally. Manage reservations, seating arrangements. Communicate proactively with guests and handle feedback or special requests with professionalism. Support brand reputation through positive engagement and service excellence. Work closely with the kitchen to ensure food quality and service efficiency. Manage front-of-house inventory including tableware, linens, and consumables. Assist with stocktaking, operational reporting, and other administrative tasks At least 3 years of relevant restaurant or front-of-house management experience (experience with Chinese Xiang Cai cuisine is an advantage). Strong leadership, communication, and problem-solving skills. Able to communicate effectively in English and Mandarin in order to interact with different language speaking customers and counterparties. Positive attitude, attention to detail, and ability to lead a team effectively.
Roles & Responsibilities
Job Description & Requirements
Main Responsibilities
1. Team Management & Training
- Lead, schedule, and motivate front-of-house staff.
- Conduct regular training on service standards, product knowledge, and teamwork.
- Build a positive, inclusive, and efficient work culture.
2. Daily Operations Management
3. Customer Experience
4. Coordination & Administration
Requirements
Tell employers what skills you have
Product Knowledge
Leadership
Customer Experience
Food Quality
Inventory
Purchasing
Operations Management
Consumables
Administration
Sanitation
Attention to Detail
Team Management
Cashiering
Customer Service
Service Excellence
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Restaurant Manager • D07 Golden Mile, Middle Road, SG
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