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E-Commerce Sales Support Executive - GAN TECK KAR INVESTMENTS PTE LTD

GAN TECK KAR INVESTMENTS PTE LTDD22 Jurong, Jurong Island, Tuas, SG

2 days ago

Job description

Roles & Responsibilities

About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

Free meals provided
In-house gym
Staff discounts
Walking distance from Tuas Link MRT

Title :

E-Commerce Sales Support

Reports to : Sales Manager

Introduction :

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Responsibilities :

Responsible for the overall e-commerce sales on Shopee, Lazada, Amazon and Shopify.

Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.

Ensure timely execution of order process management.

Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.

Provide customer service to support the sales growth.

Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.

Prepare monthly summary sales reports.

Plan and execute e-commerce promotion campaigns.

Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements :

Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG. Experience in handling e-commerce platforms is a bonus.

Possess at least a Diploma in any field.

Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.

Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.

Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

Tell employers what skills you have

post-sales support

Ability to Multitask

E commerce

Sales Support

Customer Support

FMCG

Online Sales

Online Retail

B2B Sales

E Commerce Project

After Sales Support

Pressure

Customer Focus

Customer Service

Business Development

Presales support

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Sales Support Executive • D22 Jurong, Jurong Island, Tuas, SG