Logistics Operations Assistant (eCommerce-based)

Roles & Responsibilities

You are a member of a vibrant team in the Logistics Department. The entire team ensures that all tasks are completed on time and in accordance with the expectations from preparation to delivery.

This role also requires you to communicate and collaborate with different teams within the organization, namely the Customer Service, Production and Procurement teams.

You are someone who is positive, driven, and has good organization skills.

You are also careful and attentive to details.

Job Scope

• Receive and confirm Customers’ Orders
• Prepare customers’ orders and get them ready for dispatch
• Provide Order and Delivery Clarifications ( eg. Check status or change of Order information ) to our Customer Service Team
• Communicate with the Production Team to check on the status of the Orders
• Work closely with the Logistics Manager / Supervisor to manage the Order Fulfillment team ( Procurement and Production )
• Work closely with the Dispatch Team ( Delivery Drivers ) to get the items dispatched

Requirements

Benefits :

Tell employers what skills you have

Administration work

Microsoft Office

Microsoft Excel

Administrative Work

Housekeeping

Flowers

Subsidies

Attentive

orders and deliveries

Arranging deliveries

Communication Skills

Team Player

Customer Service

Service Excellence

dispatching deliveries

Customer Service Experience