Sales Manager, Aviation

Job Family - Sales

This family is

dedicated to driving organic business growth, by generating revenue

from new and existing customers and markets. They own and manage

all direct sales channels and the bid activity required to serve

those channels. They provide deep customer insights back into the

Product team, ensuring Survitec deeply understand customer

needs.

Job Summary

Reports to

a Head of Sales. Contacts assigned / agreed customer accounts or

prospects to sell company products within a designated geography or

market sector. Focuses on meeting personal sales targets, new

business development, maintaining customer relationships, and

troubleshooting specific customer problems. Has solid knowledge of

Survitec products and services : their characteristics and

market(s), benefits, value and potential. Uses excellent

interpersonal skills and sales experience to drive customer

commitment and revenue growth at the right

margin.

Job

Responsibilities

• Develops a sales plan to

deliver revenue retention, revenue growth and new business for

personal customer portfolio to meet, or exceed, personal sales

targets and overall organic business growth ambition. Delivers on

that plan.

relationship management plans to identify and build relationships

with relevant decision makers and influencers within own customer

portfolio organisations, to enable effective two-way flow of

information and understanding of where Survitec can deliver

customer value and resolve issues

objectives for each sales call or meeting; adapts standard

materials to make engaging presentations to customer decision

makers and influencers; asks relevant questions to gather

information, evaluate the customers' level of interest, and to

identify and respond to areas requiring further information or

explanation

the business sector and represents Survitec with customers and at

business sector events. Obtains market intelligence and enhances

the visibility and reputation of Survitec, its products, services

and ability to provide holistic safety

solutions

solutions and associated contractual terms that meet the customers'

mid- to long-term needs, taking input from relevant internal

specialists. Presents the solution to customer representatives and

negotiates agreement within a pre-defined range of commercial

parameters

research and direct customer contact into the customer relationship

management system, to ensure that Survitec has quality data to

enable effective customer retention and business development

activities. Utilises the CRM system effectively to drive sales

activity plans and to deliver timely reporting

Collaborates internally and works as the customer champion in

cross-functional teams to build strong external customer

relationships

knowledge and understanding of Survitec policies and procedures and

of relevant regulatory codes and codes of conduct. Ensures own work

adheres to required standards.

environment where everyone in the team can live the Survitec

Values

inclusive environment where our people feel valued, appreciated and

free to be who they are at work.

upholds and contributes to creating a safety-first culture within

Survitec. Ensures a safe and healthy working

environment.

participating in assessment and development planning activities as

well as formal and informal training and coaching. Develops and

maintains an understanding of relevant technology, external

regulation, and industry best practices

other jobs / tasks assigned by the Company from time to

time.

Personal Skills

Customer focus - builds strong customer relationships and delivers

customer-centric solutions

contradictory information to effectively solve

problems

meeting commitments

relates openly and comfortably with diverse groups of

people

policy, process, and people-related organisational

dynamics

others through honesty, integrity, and

authenticity

meet commitments aligned with Survitec business

goals

relationship networks inside and outside

Survitec

most effective and efficient processes to get things done, with a

focus on continuous improvement

uses compelling arguments to gain the support and commitment of

others

opportunities and tough challenges with a sense of urgency, high

energy, and

enthusiasm

Values

Drives

safety culture

reference on relevant safety standards and where these standards

are at risk. Provides important insight into the root cause and

corrective actions for such safety risks and issues. Raises issues

and highlights own mistakes without fear to improve safety and

wellbeing of self and others

Demonstrates

commitment to delivering real value and confidence to our

customers

the representative of both internal and external customers.

Demonstrates respect for those customers and is open and

transparent about the delivery of service - only promises what they

can deliver and delivers what they promise

We

care for our people, investing in the development of teams and

individuals

team and takes accountability for delivery - is good at closing out

actions and proactively asks for help when issues arise.

Communicates appropriately, shares knowledge (coaching, mentoring

and supporting others to develop skills as appropriate). Works

collaboratively with own team and others to meet business

goals

with dignity, accepting and respecting other people's points of

view or individuality. Understands how own behaviours impact

others.

We aim for excellence in everything we

do

excellence, getting the task done on time and to the right

standard. Consistently achieves targets, even when timescales are

tight

continuous improvement, looking to solve problems and avoid

workarounds. Takes initiative and acts with

confidence

We seek to innovate at every

opportunity

to change, being comfortable and willing to try out new methods,

processes, ways of working or techniques to make

improvements

explain the rationale for change to support the understanding of

self and others

We act with

integrity

Values, especially in situations when it is difficult to do

so

manner that engenders trust from colleagues, customers and external

regulators (Refer to Survitec Code of Conduct for further

information and examples)