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Operations Executive

EMPIRE LOGISTICS PTE. LTD.Singapore, SG.01, Singapore

12 days ago

Job description

We are a growing freight forwarding company dedicated to delivering reliable, efficient, and customer-focused logistics solutions worldwide. With a strong global network, we aim to provide seamless shipping experiences while upholding professionalism and service excellence.

Job Responsibilities :

Handle day-to-day sea export operations and documentation (e.g., booking, shipping instructions, BL draft, VGM, customs declaration).
Coordinate with customers, carriers, and overseas agents to ensure smooth cargo movement.
Monitor shipment schedules, vessel cut-off dates, and ensure timely delivery of documents.
Prepare and verify export documents (invoices, packing lists, certificates, etc.).
Provide proactive updates and after-sales service to clients.
Address customer inquiries, resolve service issues, and maintain strong relationships.
Liaise with internal departments to support operational efficiency and compliance.

Requirements :

Minimum 1 year of experience in freight forwarding, preferably in sea export operations.

Familiar with export documentation, shipping terms (Incoterms), and international trade practices.

Strong communication and problem-solving skills.

Ability to multitask, prioritize, and work under pressure.

Proficient in MS Office; knowledge of freight forwarding systems is an advantage.

Team player with a customer-oriented mindset.

What We Offer :

Competitive salary and benefits package.

Training and career development opportunities.

Supportive and collaborative work environment.

Exposure to global logistics operations.

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Operation Executive • Singapore, SG.01, Singapore