Oracle Fusion Cloud Applications Support Analyst

Roles & Responsibilities

Responsibilities

• This position is responsible for the successful application support of Oracle Fusion Cloud Application implementation, Roll-out and system support from the technical side.
• Support and manage all OIC integrations, VBCS, PCS & App Composer deployed across HCM and Finance modules.
• Support and manage all existing Custom solutions / processes built on PaaS.
• Have well versed in WSDL, REST & soap APIs across all Fusion modules.
• The Individual will have to work on BI Reports, OTBI reports, Dashboards and write data exactions queries using SQL.
• Knowledge in Application Tools like FBDI, ADFDI, HDL & HSDL
• The scope includes both technology and business transformation across the domains of Financial Management
• The position involves day-to-day collaboration with the core Team members and working closely with each of the functional Business Owners / functional support managers
• Review Oracle fusion quarterly technical updates, understand, map to the business needs, test / validate cross functional and deployment them upon business confirmation,
• Should work with Oracle support team for application bugs / enhancements
• Adhere and support existing ITIL service management processes, such as change management, incident management and problem management.
• Embrace and adhere to support service level agreements agreed with the end user community
• Provide subject matter expertise and leading-edge thinking on trends, methodologies, tools, and techniques that will be useful to Oracle Fusion Cloud program activities

Requirements :

Tell employers what skills you have

Technical Analysis

Oracle

Change Management

Financial Management

Service Management

SOAP

Rollout

Service Level

Good Communication Skills

Problem Management

Application Support

ITIL

Business Transformation

WSDL

Incident Management